Brighton & Hove Customer Reviews
We love our customers, and they seem to love us too!
Caremark came recommended and they helped us for over three and half years. They were very professional and gave lots of support and advice to the family. They never let us down on calls even through the Covid issues and became a company for which we could rely on and know all was well. They were easy to contact and any problems that did arise they were there to help us solve them. I don’t know what we would have done without their reliability and help.
I just wanted to thank you and your team for the marvellous service you give to me. To be honest, I dont think I could cope without your wonderful team. I always feel safe, cared for and looked after when your team arrive. Thank you for the great job that each and every one of you does.
Couldn’t be happier with the care my mum gets, all the staff are friendly and my mum loves them all and they go above and beyond their job and I know I don’t have to worry about her with Caremark, can’t thank all the care assistants enough for what they do.
Thank you for keeping the professional standards of care over the last extremely trying year, together with the considerable kindness shown to B. It has been a very difficult time but L and I have been really impressed with the levels of care despite the continual changes all around.
The staff were kind, caring and a pleasure to have in the house. I have had numerous problems with a previous agency and your staff have restored my faith in carers. They really are a credit to you!!! Thanks again.
I would like to thank you and all the many wonderful care assistants at Caremark for your generous, sensitive and good-humoured attention to D since last summer. It was very beneficial for him, and a relief for me to know that good people were looking out for him. I’m really so pleased that we chose you above all.
Caremark cared for my father for the last two and a half months of his life. They were a marvellous support, both to him and to me at this difficult time. Every care assistant was kind, compassionate and thoroughly professional. They went to great lengths to preserve my father’s dignity and made sure he was safe and comfortable at all times.
I would not hesitate in recommending Caremark to others.
Caremark has helped with my care for some months now. Being housebound with a long term illness can be quite isolating, so I really look forward to seeing the care assistants. They are all very friendly and happy to chat, nothing is too much trouble. I would definitely recommend them.
I feel Caremark are supporting me well, their staff are caring and empathetic, their administration/office team are efficient and understanding, and the staff they provide are excellent. They are always prompt with care calls, and the staff are always willing, able and skilled to care for me.
I want to let you know about the amazing care Daryl always gives to my dad, today he took him for a coffee in the village, he wouldn’t let my dad pay for anything, so very kind of him. Daryl asked my dad if he would like him to take him for a coffee each week, this made my dad very happy. All this came about because last night my dad told Daryl how depressed he was feeling. Daryl is one of a kind, always goes above and beyond to do what he can to help, please tell Daryl what a difference going out for a coffee today has made to dad.
All members of the team are kind, competent, flexible and interesting and interested.
I have never employed ‘home care’ before so I couldn’t compare but I do know that I shall never ask anyone else when I need one in the future.
The service that my mother receives is excellent. The care assistants bond with my mother and treat her with respect as an individual. The service is tailored to her individual needs. Caremark are very reliable and communicate with me regularly.
They are a great support at a difficult time.
Caremark helped our family care for our loved one at home, we would never have been able to do this without them. They helped all of us, not just the customer. Their support, kindness and care was invaluable. Caremark always attended every visit promptly and were extremely attentive to the care they were providing. Their high standards of care were always delivered with the customer’s dignity in mind. I have recommended this company to friends and believe this is one of the best caregiving companies out there.
Caremark provided in home care three times a day for Mum, thereby allowing Mum to stay in her own flat until her dementia reached a stage where that was no longer a safe option. Mum liked the daily visits.
Any time my brother or I contacted Caremark we were always reassured by their professionalism, giving us both peace of mind.