Windsor Customer Testimonials

The care Rozalyn has received has been a great help to us, and the quality of your service has been excellent.  We are extremely grateful.

Having had care from another company that was truly awful.

The team from Caremark Slough and South Bucks have been life-changing, all the ladies are amazing and do their best to work with you to improve your life.
The management team are very friendly and look out for both customers and staff. Awesome team and company.

All the care assistant are excellent. Michelle is always comes in singing and dancing, she is always cheerful when she visits me and always makes me laugh.

After being let down by another care agency, I contacted Caremark at very short notice, to see whether they could help us arrange care for my mum in her own home. She was in respite at the time and we were desperate to bring her home, as we knew she was nearing the end of her life. From our first contact, I was incredibly impressed by the care and compassion of the manager and her team, and they did everything possible to enable us to bring my mum home the following day. The supervisor and the other care assistants were so kind and considerate towards my mum and so patient with her, especially as she was very anxious and becoming more immobile. We will be forever grateful that Caremark enabled her to be at home and to have dignity in her last few days.

The Caremark team are absolutely fantastic they are a caring lovely team, especially my daughter’s care assistants Debi. My daughter has autism, selected mutism, ocd, adhd. Debi has been with us since last November she’s amazing with my daughter knows her needs very patient and understanding my daughter adores her and gets excited when she comes, even my other two children love it when she comes. She is an absolute gem 💎, Mary Poppins in my eyes.

Dad has had the care assistants only for a few months, they have been very good to him so far. They attend to him three times daily freeing up my own time, I only have to cook for him in the evening. The care assistants are very nice and have a good laugh and chat to him.

Thank you all so much for looking after my mum. You help her and me and make it possible for her to enjoy living in her own home and enjoy her life the best that she can. A big thank you for all you do. You are all very much appreciated.

In July this year, we decided to get mum some care, as she had lost much of her mobility and had an ongoing health issue, to help with getting dressed and breakfast, basically to get ready for the day ahead. On recommendation, we contacted Caremark in Windsor. They quickly made an appointment to come out and assess what we needed and set up a care package. She had a lovely team of carers and regular visits from the care supervisory team. This worked very well and was a great help to mum, both with physical and mental well being. From our experience, we’d highly recommend the Windsor Caremark team.

Thank you so much for the beautiful flowers, also the chocolates, yum yum! I have been feeling rather low and your very kind gift made me remember the good things.
Thank you again.

I’m happy with Caremark. Good points I get help with what needs doing, I get support when I need it.

I feel safe with my care assistant Debbie

The Caremark team cared for mum at home for a number of years, and we always found their staff to be very caring and compassionate towards mum, even in difficult and challenging situations we found ourselves in.

They were always offering flexible help or solutions to problems we encountered as mum’s health deteriorated.

All my carers are very good, they are good company for me. Supervisor comes to visit me, and we have a good chat. My shopping call is done well by Frankie. Lisa is doing a great job with cleaning my house.

Everything is good, fabulous. Honestly cannot fault the care assistants they are marvellous.

Mum is getting on very well with the care assistants. They always ask if anything else needs doing and they go beyond the call of duty.

They inspire me with things to do with mum.

I did also want to take the opportunity to thank you and all your staff for the wonderful care and support you gave Mum – I really felt totally at ease knowing you were providing such good care, and I appreciated so much the great communication as well – it all made me (and the rest of the family) feel very much at ease. I probably did not get a chance to meet all the carers that were involved with Mum, but I certainly met many of them, and I have to say that every one of them was so nice – friendly, understanding, helpful, kind and thoughtful. We could not have asked for better!