We love our customers, and they seem to love us too!
Kalpa has now been my carer for nearly a month. I have found him to be polite, careful and willing to deal with all of my issues.
He is punctual, arriving in good time to help me get up, wash and dress in the morning and to assist me in getting to bed safely at night.
He also prepares vegetables for those days when I have a cooked lunch and carries out various other little tasks willingly when asked.
I have found him to be very amenable and his presence has allowed me to maintain my independence in my own home. Kalpa’s service has also provided valuable reassurance to my family that I have the necessary support.
My only regret is that I did not find Caremark sooner. If I had known about them when my mother was initially discharged from hospital sleepless nights and days full of anxiety could have been avoided.
The care was excellent. The carers were sensitive to my wife’s needs and provided a cheerful morning wake-up. Their services allowed me to start the day with the knowledge that my wife’s needs were properly managed.
Caremark are an excellent agency, I am so pleased to have found them. The most important thing for my dad is that he can maintain his independence whilst being supported to be safe at home, Caremark has done that with grace, integrity and warmth. Every carer has been attentive and conscientious and even more important – friendly. It is so wonderful to have finally found an agency that my dad feels relaxed with and is happy to receive the support provided. It is not easy to find the right agency and we are delighted with Caremark. Dad is now happy to do more than he was doing before working with Caremark and that is so great for me to see (his daughter) and for him too. The staff back at the office are all so understanding and provide prompt and efficient communication, an excellent team.
The staff went over and above to ensure my mother received a very high standard of care and made to feel as cheerful as she possibly could be, given the fact she was so unwell and confined to her bed.