We love our customers, and they seem to love us too!

From day 1, carers and management have been very professional and friendly. Mum was reluctant at first to accept the carers but now she looks forward to their visits and calls them her friends. We are relieved as a family that mum is in safe, caring professional hands.


My wife and I continue to be both pleased and very satisfied with the level of care provided by the company and staff. The carers invariably, arrive at the stipulated time, are cheerful, courteous and helpful and usually leave having put smiles on our faces!


Thank you and all of your staff for the excellent continuous care you provided for me during the freezing weather which we have just encountered. I cannot thank everyone who came to help me enough. Carers were here whether by car or on foot in such terrible conditions.
Please can you forward my thanks and deep appreciation to all the staff involved.

Mrs L

They provide care, help and happiness, they are caring, helpful and make me feel safe. All nice girls, all polite and helpful, they know what they are doing. They read the care plan and get on with it. They deserve a medal, never had any bad reports. I have continuity which I like.

Mrs D

From the very start of my service from Caremark I have found them very helpful. I have a lot of hospital appointments, some are at very short notice, but the office staff have always managed to accommodate my needs and never make me feel like I am a pest.
I have had 4 main carers and only have had different carers when my visit times have been changed, usually by myself, but the office have often called me to let me know if there is a change of carer. Everyone I have met so far has been so smart, and makes me feel at ease.

Mrs S

Caremark provide two carers to support my dad when I am overseas. I feel 100% confident with their service, especially knowing they will ring or text me if they have worries. I can trust that dad is getting his medication, good meals, and he enjoys their company. His apartment is spotless. They are very flexible in relation to my dates abroad. A very friendly and reassuring service, at a very reasonable cost.

Mrs M

I found all the carers to be flexible and caring and kind. They still give me independence and don’t take over tasks that I can manage, help me maintain as much independence as I can., they are more than willing to carry out other tasks. I’ve been very pleased with all the care I’ve received, office staff are very helpful when I need to ring for anything. I am registered blind and carers help me sort out a lot of things.

Mrs S

I have no problems at all, Caremark has always been very helpful, all the girls i have had have been really nice and helpful. No problems contacting the office. I cannot fault Caremark and their staff at all, i have been with Caremark from the start and have been very helpful.

Mrs D

We have been so pleased with the quality of service. The girls have all been well trained, are pleasant and happy, in fact it is a joy to have them in our home. My husband looks forward to his daily help with showering. My eyes are failing and I most certainly would ask Caremark to help me as well as they continue to help my husband.

Mrs B

From the very first enquiry phone call Caremark have been excellent. The communication is efficient and reassuring. The carers and management are outstanding is their attention to detail and quality of care. My dad was relocated from the Midlands and Caremark have been amazing in helping in this transition. He has blossomed in their care. The carers delight in his progress. They demonstrate a genuine interest in his well-being and care. As a family we are all delighted with Caremark and the support and dignity it offers.

Mrs A

I wasn’t happy about having homecare at first but Caremark dispelled any fears that I had. The carers are well-trained and friendly. There are regular service checks by the supervisors and I can phone the office if I have any questions or concerns. I cannot praise the whole team enough.


I am mums main carer since the sudden passing of my Dad. It makes it a lot easier now as we have carers and I know mum is looked after properly and personal care given with dignity. If I’m at work or have got to go out I know know mum will be okay and have carers she knows nothing is too much trouble for them so a big thank you to Caremark.


I have been a customer of Caremark Plymouth for over a year now, and I have always had good results from them. I have had several ‘carers’ due to either sickness or holidays but for most of the time I have had Mrs P and she helps me with washing and dressing. She is very willing and will do anything to help me. Her time keeping is good and if the carer is going to be late she will get the office to inform me. I am very satisfied with my treatment from Caremark and hope I will continue to be.

Mrs H

We have found Caremark to be very helpful to us as a family. Nothing is too much trouble. We can change our care times to suit us without any questions asked. The carers that call to my father are first class carers, very attentive and caring to all my father’s needs, his morning carers especially. They gently wake him and I am happy to carry on with my own shower, etc, knowing he is downstairs in safe hands! As he is an Alzheimer’s customer, this is a godsend!

Miss H

I cannot praise this company too highly. Your carers treated me consistently with respect, dignity, kindness and humour. They were efficient, helpful, gentle and made a bad time for me – fun. The management team were also excellent and polite in fulfilling my needs promptly. You will be safe in their hands. Will miss you – well done!

Mrs N

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