Customised Respite Care for Elderly at Home
Every individual’s care needs are unique, hence our approach to respite care is personalised. Our care assistants strive to understand the client’s routine, preferences, and specific needs. From help with daily tasks to companionship, our in-home respite care services are designed to mirror the care provided by the primary carer. Whether it’s short term respite care or a longer arrangement, we ensure continuity of care with minimal disruption to routines.
Trained and Empathetic Care Assistants
At the heart of our respite care services are our care assistants, who we choose not only based on professional qualifications but also for their empathetic, respectful approach. These dedicated individuals understand the importance of providing consistent care that matches the routine and preferences of our clients. Whether it’s during the day or night, our care assistants are always ready to step in, ensuring that our emergency respite care is there when you need it most.
Maintaining High Standards in Respite Care
At Caremark Kingston Upon Thames, quality assurance is of utmost importance. We maintain rigorous standards in our selection and training processes for our care assistants, ensuring they are well equipped to provide top-notch respite care. Regular monitoring and feedback sessions are also an integral part of our process, allowing us to maintain the high standard of care we pledge to deliver.
Our respite care services encompass everything from assistance with daily tasks to providing companionship and ensuring safety. We tailor our services to each individual’s needs, ensuring the care provided matches the routine established by the primary carer.
Our selection process is stringent. Care assistants are chosen for their professional qualifications and their empathy, respect, and dedication. We also provide them with extensive training to ensure they can provide the high level of care expected of them.
Quality assurance is a top priority at Caremark. We continuously monitor our services, conduct regular feedback sessions with clients, and keep our care assistants updated with the latest best practices in care. This approach helps us to consistently maintain and improve the quality of our respite care services.
Why choose Caremark?
You’ll be in safe hands – our services care for over 14,000 customers.
We provide care that is an individual as you are. You are unique, so your care plan must be too!
Our quality of care is exemplary. You are extremely important to us, and we care for you like you were our own family.
We employ our staff based on their personalities – caring, compassionate, cheery and fun!
Allocated Care Assistant
We spend time matching our Care Assistants with our customers and maintaining that pairing.
We are open and transparent with family members and share details of each visit when requested.
Customer confidentiality is extremely important to us. We are fully compliant with GDPR and data protection.