JPR 7922 scaled e1673538182366

Paul Harvey Matthews


I’m one of the franchise owners, here at Caremark Harrogate.

After university, I volunteered in a care home and loved it so much I knew that care and support was where I belonged. Nearly thirty years later, I can definitely say it was the right decision. More recently, in July 2022, I had the opportunity to purchase Caremark Harrogate. Since then, as a team, we have been focussing on developing the services we provide and building a strong business. I’m really proud to be able to create jobs for local people and to help them provide a brilliant care and support service.

If I’m not working, I’m often in the garden or the kitchen – ideally cooking fresh veg grown in my garden.

sig pic

Ben Harvey-Matthews


I’m Ben, and I am a co-director at Caremark Harrogate.

I have run my own business for over 15 years. I have always been focused on the wellbeing of other people – which I have done in other ventures – and so when the opportunity to run Caremark in Harrogate was available to me, it was something that felt like a natural progression.

I like to be busy, and am always doing something! I love gardening, decorating, arts and travel. Canada is my favorite country to visit!

Nicola photo

Nicola Kitson

Care Manager

I joined Caremark Harrogate in 2023 as Field Care Supervisor after seeing what a wonderful company this was when my daughter carried out her work experience here.

I originally started my working career in care at the age of 16 whilst I was studying at college. My career to date post college has included working as a deputy manager within a Care Home in York and also working as a nurse for Bupa.

My education didn’t finish after leaving college as further down the line I went onto study Nursing and Midwifery at University whilst also raising a young family.

I find my role here at Caremark Harrogate very rewarding, I like to be able to meet our customers and their families enabling me to ensure I can match the perfect care assistant and plan person centered care.

I specialize in supporting customers and their families through End of life Care.

Rosie scaled

Rosie Palfreeman

Field Care Supervisor

I’m one of the Field Care Supervisors, my job is to visit people receiving care from Caremark and to support the care team.

Growing up, my mum was, and still is, a nurse. I saw the care she gave people and wanted to be able to do the same myself. My first job was working in a care home, helping out with the meals after finishing school for the day. I have worked in health and social care ever since. Whilst working for the NHS, I heard lots of really good things about the recent developments in Caremark Harrogate and I decided to join the team in August 2022. As a supervisor, I aim to be a good role-model for the team and I always try to be the kind of manager I would like to have.

When I’m not at work I’m usually running around after my four boys (yes, one of them is my husband!).

Field Care Supervisor

We are currently recruiting to this position

Marie Pierson

Care Coordinator

I always knew my heart was in care and ive always had an interest in caring for people, this helps me immensely when carrying out my role speaking to customers and their families on a daily basis as Care Coordinator here at Caremark Harrogate.
No day is the ever the same and I love nothing more than helping families by being at the end of the phone should they need me.

My career prior to joining Caremark in 2023 has primarily been as a nursing assistant which I fell into by a chance introduction from a neighbour and I remained In that position for over 22 years. I also previously worked as a bed manager co-ordinating bed admissions and discharges efficiently aswell as being a qualified advanced phlebotomist.

During my spare time outside of work I love to read books, get out into the countryside walking my dog and spend time with my family which includes my grandson.

Want to find out more?

Reach out to us today – the Caremark Harrogate team are ready to answer your questions. 


© 2024 Caremark Limited. All Rights Reserved.
Each Caremark Limited franchise office is independently owned and operated.

Designed & built by SandisonPay