Paul Harvey-Matthews Managing Director Caremark Harrogate

Paul Harvey Matthews

Managing Director

I’m the franchise owner, here at Caremark Harrogate.

After university, I volunteered in a care home and loved it so much I knew that care and support was where I belonged. Nearly thirty years later, I can definitely say it was the right decision. More recently, in July 2022, I had the opportunity to purchase Caremark Harrogate. Since then, as a team, we have been focussing on developing the services we provide and building a strong business. I’m really proud to be able to create jobs for local people and to help them provide a brilliant care and support service.

If I’m not working, I’m often in the garden or the kitchen – ideally cooking fresh veg grown in my garden.

Shelly Phillips Registered Care Manager Caremark Harrogate

Shelly Phillips

Care Manager

Being the Care Manager means that I’ve been approved by the Care Quality Commission and am responsible for ensuring the care we provide is of the highest standard.

When I left school, I went to college to become a social worker and began working in a retirement home to gain some experience and haven’t looked back since! I previously worked here and always retained a soft-spot in my heart for Caremark. I returned as the Care Manager in October 2021, with the intention of leading the team to their full potential. I see a big part of my role as giving the customers and carers a voice and advocating on their behalf.

I grew up in Harrogate and have lived here for most of my life. I love to travel and always have my next holiday planned!

Rosie Palfreeman Field Care Supervisor Caremark Harrogate

Rosie Palfreeman

Field Care Supervisor

I’m one of the Field Care Supervisors, my job is to visit people receiving care from Caremark and to support the care team.

Growing up, my mum was, and still is, a nurse. I saw the care she gave people and wanted to be able to do the same myself. My first job was working in a care home, helping out with the meals after finishing school for the day. I have worked in health and social care ever since. Whilst working for the NHS, I heard lots of really good things about the recent developments in Caremark Harrogate and I decided to join the team in August 2022. As a supervisor, I aim to be a good role-model for the team and I always try to be the kind of manager I would like to have.

When I’m not at work I’m usually running around after my four boys (yes, one of them is my husband!).

Nicola Kitson

Field Care Supervisor

I’m one of the Field Care Supervisors, my job is to visit people receiving care from Caremark and to support the care team.

Want to find out more?

Reach out to us today – the Caremark Harrogate team are ready to answer your questions. 

Caremark. The mark of excellent care.
Caremark Home Care in Harrogate
Head Office
Caremark Harrogate,
Claro Court Business Centre,
Claro Road, Harrogate,
North Yorkshire HG1 4BA
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