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Meet the Caremark Harrogate team

Dr Badar Usmani

Dr Badar Usmani

Managing Director

Sarah Kemp

Sarah Kemp

Registered Care Manager

sarah.kemp@caremark.co.uk
In my role as Care Manager I have responsibility for the day to day management of the service delivery and ensure that we continue to deliver high quality care to our clients and that our exceptional Care & Support Workers are trained, supported and mentored to world class levels.

I have previously worked in Social Care in the local area joining Caremark in July 2019. I have a wealth of experience in Care and over 10 years’ experience in Management, 4 years of which was spent as an Operations Manager. I have a BSc (Hons) in Social Science as well as completing a Level 3 QCF Health & Social Care Diploma and a Level 5 Diploma in Leadership for Health & Social Care. I also have a Level 3 Award in Education and Training (AET) and I am currently completing my second Bachelor’s Degree in Health and Social Care.

I believe in the ethos of Caremark as they are similar to my own; providing person centred support in a caring and compassionate manner. This has a positive response to the person receiving the support whether it is through companionship, personal care or complex care. I pride myself in providing excellent, tailored support to meet the individual needs and I am looking forward to meeting and supporting clients within my own community.

If you would like to discuss how I can help meet your own aspirations in looking after your loved ones please give me a call on 01423 521 289.
Sonia Watt

Sonia Watt

Field Care Supervisor

harrogate@caremark.co.uk
Caremark (Harrogate) are a dedicated Team and I am proud to be a part of it! We provide amazing care to our clients. I hold a Level 3 Diploma in Health & Social Care and I am working towards achieving my Level 5 in Leadership & Management. I have worked within the care industry since 2009.

My role includes visiting new clients and completing care plans, ensuring that clients are happy with our service by undertaking Service Reviews and Quality Assurance visits. I support our Care & Support Workers, delivering advice and guidance about their roles and delivering training/shadowing visits and introductions to our clients as required.

I originally joined the company as a care and support worker and had the best encouragement and support to work in the community. Subsequently, through the internal career progression pathway I applied for and was successfully promoted to Field Care Supervisor. I’m looking forward to my new role in the Team to provide outstanding care as we build and expand as a company.

Nothing means more to me than waking up every morning, seeing our clients smile and knowing that we are making a difference in their lives. Nothing beats the feeling of going home and knowing that our clients are safe and have been looked after well!
The Finance & Payroll Team

The Finance & Payroll Team

My name is John Martin and I joined the Caremark (Harrogate) team in 2019 bringing over 40 years’ experience in accounting, personal & corporate taxes, payroll and human resources.

As the head of the finance & payroll department my role is managing the team and deliverable's, including accurate and timely processing of payroll, internal and external reporting and ensuing compliance with relevant legislation.

I pride myself in building relationships and understanding our clients to enable me to assist them. I like to believe that my positive outlook and infectious personality helps bring a smile to my team and the whole office. In my spare time I can be found playing golf.
The Admin Team

The Admin Team

Our Administration team are passionate about providing a polite, thorough and professional service, and keeping everything running smoothly within the business.

Jack and Rachael are both completing their Level 3 in Business Administration and both are looking forward to progressing with the company.

Both Jack & Rachael are the backbone of our successful office who keep everything ticking over, ensuring the management team can get on with their jobs.
The Care & Support Workers

The Care & Support Workers

We have a strong team of dedicated, competent, trustworthy and compassionate Care & Support Workers. We are fortunate to have a fantastic team who share our passion for enhancing the lives of the people we assist. They come from a variety of backgrounds and life experiences, have differing interests and hobbies, but all gain immense satisfaction from touching the lives of the people they come into contact with.

All our Care & Support Workers go through the same robust induction process (minimum 3 months), throughout this time they will complete their Care Certificate and then move onto a Diploma Level 2 in Health & Social Care (course to be commenced if qualification not yet attained), SOVA Safeguarding Adults & Children, Moving and Handling, Food Safety and Hygiene, First Aid, Health and Safety, Infection & Contamination Control, Medication Administration, Nutrition & Hydration, Dementia training, Palliative Care and any other Specialist Training as required to the individual needs of each client.

We are always looking for people to join our growing team. If you would like to find out about becoming a Care & Support Worker, please get in touch or why not drop in to see us face to face. We always have tea & biscuits!!
I have been treated with excellent care and respect ALWAYS and have been very happy here in my old age! Many thanks to all concerned.


Staff: Excellent
Care / Support: Excellent
Management: Excellent
Value for Money: Excellent
Jacqueline N (Client / Service User)READ MORE TESTIMONIALS
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