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Caremark Cheshire West and Chester testimonials

At Caremark Cheshire West and Chester, we take pride in achieving complete customer satisfaction by providing services that are not only cost effective, but very person centred and of high quality.

We treat our customers with sensitivity, creativity, respect and enhance their rights and dignity by supporting and enabling them to live the life they want.
My sister, C, and I would like to thank everyone at Caremark who were involved in the excellent care of our sister, D.

The service provided by everyone from office staff, supervisors and carers was second to none and the kindness and compassion shown to D was lovely to see.

D was reluctant to have carers initially but once she became familiar with them and the daily routine, she began to enjoy their visits. As her most regular and longstanding carers, she was particularly fond of B and L, but was equally grateful to all of the carers who visited her and in the past few months , as her Alzheimers accelerated and she became anxious and afraid, the Carer's visits gave her a feeling of security.

In addition to the care given to D, the support you gave to my sister and I will never be forgotten, and without your help it is doubtful that we would have coped with what was to unfold during the past year and two months in particular,.
D. M.19/10/2019
To all the girls and staff,

Thank you for all your care, support, love, friendship and kindness that you showed to mum, myself and the rest of the family over the past 3+ years

We have so many happy memories to savour - to numerous to list here!

I wish you all well.

CF and Family
A thank you card from our client's family EJ16/04/2019
From a satisfied Mr MC, supported back to regain independence by Caremark Team after hospital discharge
We have been extremely pleased with the way the carers have attended to his needs, and the cheerful way they have arrived in the mornings (a breath of fresh air!!). We will miss that but think it's time to move on.
Thank you once again. We wouldn't hesitate to recommend your services to other people.
Mrs C27/04/2016
From a former member of the Caremark staff team....
I just want to say it's been a true pleasure to work with you and the rest of the team at Caremark. I can only hope that my future career path lands me in similarly supportive environments in which I can continue to grow professionally. I appreciate everything that you have all done for me. I've learned a lot and gained a lot of experience. Thank you again for all I've achieved......
I wish nothing but the best for Caremark.
I have been out to see Mr and Mrs DW this am. ...She said that she is pleased with the care that she is being provided and being able to have the male carer visiting on a regular basis....CWaC Adult Care Social Worker, SS on behalf of Mr and Mrs DW13/01/2016
Good Quality Care Work
My wife LD, has been getting good to excellent care from Caremark Staff since we started with them in March 2015. No major problems whatsoever, plus, I get one day every week off now which is down to Caremark. I never got any time off with any of the other care companies. We have been with 4 or 5 other care companies before and to me and my wife, LD, Caremark are much better than any of them. I hope the good work continues.
Mr GD on behalf of his wife LD03/01/2016
"... please can you pass our most sincere thanks to the girls who attended to mum. They really made a difference to her life and allowed her to stay in her own home for a great deal longer than would have been possible without them. Please also accept our thanks yourself and pass them to everyone else within the organisation who supported us since we realise without the back office support no organisation can function. Overall the service offered to us was outstanding."W.S daughter of Mrs JW13/03/2015
"Thank you all so very much for the care and support you gave my mum and us as a family during her last few weeks at home. It was very hard for us but with the help of Caremark you lessened the stress and worry for us as a family and we cannot thank you enough.
Sincerely thanks"
Mrs S' Family07/03/2015
" We would like to thank you all for the wonderful care you gave our Mum over the last 18months. We would also like to thank you all for the support you have given to our dad. With all your support Mum was able to spend her last years at home with Dad and surrounded by the family that loved her deeply.
You are very special people and we thank you for the work that you do.
Many thanks from C, P, C and all the family".
Children of Customer07/02/2015
"To all Caremark Carers and Staff, thanks for looking after my wife. I was very pleased with the way you all cared for her and she did love you all. Thanks to you all".D.S - Husband to Customer04/02/2015
Thanks for sorting Mothers broken handset + getting her a new pair of cosy feet shoes as old was worn out.E. G - Customer's son28/01/2015
" Many thanks for your input with MD. It was her wish to go home to die. So often patients who request home as the PPC would not be able to do so without the help of excellent agencies like yours who are able to move fast. Your assessors did a great deal to help MD's daughter please thank them".Social Work Team01/12/2014
"Never had a miss call and the service my wife is getting is absolutely brilliant"Husband to Mrs I - Customer27/10/2014
"Very impress with the FCS and the team who are providing my care. The team is organised and professional in all they do and regret we didn't have you sooner"Customer21/10/2014
" May I take this opportunity to personally thank you and your staff for looking after my Dad. He could not have had any better care than he got from you and he always called you all 'wonderful people' "
Many thanks
Customer's Son16/10/2014
Thanks is just a little word but still, it's meant to show your kindness is appreciated more than you could know.
Thanks so very much you all were very good.
Customer's Family01/10/2014
"Just to confirm what my sister said, we think you do a great job. We really would be in a mess. Without you Mum would be in care and would hate it. You and most of your staff make a difference to peoples lives".Customers Daughter25/09/2014
"Though you might say what for?
You cope with me at (Night) - Evenings, I just wanted to say!
Thank you
Without you sometimes, I'd be lost, so in NOT so many words, I do appreciate it.
Take care"
Love Gilly
"You laugh with me and at me"
"Thank you all for all your help and understanding - I so appreciate it"Customer16/08/2014
"I would like to pass on thanks to all the Carers who looked after my mother over the years, especially those recently who showed her great compassion".Customers Son03/06/2014
"Mrs W. is really pleased with the support she is receiving and very complimentary to all who are supporting her".Social Worker03/02/2014
"many thanks for the support you and your team have provided in recent weeks which has been of great assistance and is much appreciated".Customer's Daughter16/01/2014
I am writing to say I am lucky to have Caremark look after me. I have just had a nasty problem and ‘L’ bless her has helped me through and K. I cannot thank them enough.Customer - D
Thank you so much for the kindness and concern you and the carers from Caremark have shown mum over these past weeks. Thank youSon of Mrs - S
At the time my wife passed away, I was unable to either thank or say goodbye to the team of carers who looked after my wife. Not only were they very professional in the way they looked after her, but also to a person, they were just lovely people to have around. They felt like real friends to all our family and I shall always remember them.Husband of Mrs T
May I thank Caremark for all the attention my mother has received. The care provided has been excellent and my mother has been very happy and comfortable with the carers who have attended. RegardsDaughter of Mrs C
I refer to Caremark which has assisted my family in the care of my mother who is aged 85. I took advice from Caremark as to the best way forward as my mother was very keen to remain in her own home.

At the start of the arrangement we clearly had a few concerns as to whether an elderly lady would accept regular visits to her house but we found that the way Caremark went about the introduction of Carers to my mother, and the way that they reported to me, was exceptionally good. I receive regular reports on her condition which I have found most helpful.
Son of Mrs G
Thank You for arranging my care package during my recovery from my hip operation. all arrangements worked well. would you please pass on my thanks to the care staff and supervisors involved. At all times they were professional, ready to help in any way, polite and sensitive. They contributed greatly to my recovery.Customer - J
I am more than pleased with my care. Thank YouCustomer - M
"Thanks for everything you have done today and the speed and efficiency with which it was done too. My sister thinks CM and FCS are just wonderful - so do I". 28.03.13Daughter of Mrs W
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