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Caremark Bromley testimonials


At Caremark Bromley, we take pride in achieving complete customer satisfaction by providing services that are not only cost effective, but very person centred and of high quality.

We treat our customers with sensitivity, creativity, respect and enhance their rights and dignity by supporting and enabling them to live the life they want.
To All At Caremark,

We wanted to say a big thank you to the team for all the care given to my mum TM. The devotion and love given to mum was amazing, she loved spending time with the carers especially E, P , T and J.

Thank you for everything

Best Wishes
ML & family29/08/2019
Dear Carers,

On behalf of our family I wish to thank you all for your care and assistance over the past years that you have been caring for my mother, V.

In particular, we owe a huge debt of gratitude to ND who was mum's carer in the latter years of her life and who became a good friend to her and indeed to us. She has a heart of gold and always kept us up to date, especially with the problems mum had with her health towards the end.

Once again, many thanks for all your help and care.

Best Wishes,
LC20/07/2019
Carer Attended my Grandma Mrs W on the evening of the 28th June and reported my grandma had fallen on the floor. She kindly waited with my grandma patiently until I was able to get there with my partner to help assist. Mt Grandma can be very stubborn and Lauren perceived trying to persuade her to change her clothes and get into bed. She genuinely seemed to care for my grandma's welfare which was comforting to see. She also despite having to get back to her children stayed until 11:30pm way past her time to resolve the situation.

Please can you pass on my thanks.
SW29/06/2019
o is outstanding, professional and caring. He is our main carer and he is kind and understanding. We both feel confident with him and he provides the best standard of care.Mrs G27/04/2019
Thanks to our co-Ordinator Jackie for your support, kindness and dealing with our queries promptly.G27/04/2019
I wanted to write to you to express my thanks and that of my late husband, D, for the wonderful care and compassion we have both received over the past very nearly two years from your carers I and Y. Friends and relatives have been surprised and pleased at the way Caremark has been able to provide that continuity of care and D was truly blessed in having them.
Starting to have to rely on assistance from strangers was hard for D and getting into the visit routine was even harder, but by the time he became much more unwell he was looking forward to the carer visits, having built up a trust and a fondness.
I also must mention the amazing calm and compassion shown by both I and Y on the day of D’s death. They arrived soon after the paramedic as I had not had a chance to cancel the call that morning. Both were visibly upset but stayed with me, made drinks, chatted gently and even did the washing up. They waited for the out of hours doctor to finish and then assisted in making D’s body comfortable. I know that Y was used to this, but I believe it was the first time I may have done this. I just have no words to express my thanks.
D would very much have wanted me to write you this letter. He chose not to have a funeral service at all but has left funds for a thanksgiving party. I very much hope that both carers will be able to attend this. I shall be in touch with them with details before long.
Thank you again
Yours sincerely
W15/03/2019
I read your testimonials on your Facebook page and wish to include one about N as she has changed his life (literally)

The change in him is so obvious and noticed by everyone who comes in contact with J.

She is well thought of at Astley day centre and we receive encouraging comments from management other staff and service users

I’m told she is compassionate and helpful to other clients and keeps J included and occupied all day

A point of interest to tell you is that at Christmas my daughter and I both received scrap books of J's work he has done with N it was very emotional as we have never received anything like this before

Since receiving it staff at the centre have told us how committed she was getting J to do a new peace of work every few days and how much J enjoyed doing it.

The manager of day services says she was really impressed

Thank you for allowing N to be J's Enabler /PA

N has literally changed our son J's Life

Regards,
V15/01/2019
S has been cared for by Caremark since September 2016. I have nothing but praise for the staff who look after S and the office staff too. Nothing is too much trouble. Not an easy job for anyone.

Long may it continue
PH15/01/2019
I would like to express my sincere thanks to the team, especially T, M and R who have regularly shown exceptional levels of care, patience and support for my Dad over the last few months.
You all have an extremely difficult job , yet arrive in a positive frame of mind and complete your tasks with care and respect for my Dad at all times.
Without your care, his quality of life would have been much poorer and he would have suffered much more than he has.
At all times you have been attentive to his needs and ensured that he received the highest level of care possible.

I would recommend you highly to anyone who asked me for feedback.

Please can I ask you to pass on my thanks to all those who have been involved in Dad's care, either in his home or through support in the office.

Many thanks again and I hope to see the carers at the weekend when I come down to pass on my appreciation personally.

Many thanks again,
L.M.
L.M26/09/2018
To all the carers at Caremark.

Just a line to thank you for the care of R.A over the last for years.
These last few weeks have been rather difficult as we may not have shown our appreciation as we should but believe me, it was there.
These final days were very peaceful with every need supplied by the hospital and he passed away in his sleep.
Please pass our messages and thanks to all his carers.

Best wishes J.A
Mrs J.A21/08/2018
Dear Caremark
I would like to take this opportunity to say a formal thank you to Mark for all the care and attention he gives to my dad. I have been here for a couple of days and have seen for the first time how well he deals with Dad each morning and how hard he works to get everything done in the allocated time. He is always kind and respectful and leaves him in a calm and settled state. He does a very difficult job with great care and dignity. I have spoken to Mark, but wanted you to know how grateful I am too.

Thanks
Miss L.M01/08/2018
I found T.A very helpful and kind. also C.M providing the care in the morning has been first classMr D.D on behalf of his mum E.D14/03/2018
I can never speak highly enough of your company and the care you give my wife S.H.Mr P.H on behalf of Mrs S.H12/03/2018
I spoke to the grand daughter of BL, she has said that her Nan’s carers Enkilida and Pradipta were lovely.B.L - Grandaughter12/03/2018
Very happy with the service. Any issues are dealt with promptly. A big Thank you to all mum's carers.Mrs J.J regarding client Mrs D.M26/02/2018
I receive an excellent service from N.DMrs V.H20/02/2018
I cannot fault any of my Carers who attend me they are ANGELS.Mr A.W12/02/2018
We are very happy with the support and help carer Miss O.G gives my mum daily. she is always willing to address any additional tasks that I request when needed.Miss N.W on behalf of client Mrs E.R10/02/2018
Caremark have looked after S.H since she came out of hospital in 2016.

I cannot praise your company enough for the care and consideration all your staff have given her. Naturally there have been the odd occasion when delays occur but normally a call is made if the carer will be exceptionally later than stated. the office staff are polite and understanding and I realise how difficult it must be to arrange all the times and schedules for the visits.

I wish your company well for the future and the changes on your staffing positions.
Thank you
Mr P.H on behalf of Mrs S.H10/02/2018
Thank you so much for everything you did for dad. You made his last few days more enjoyable and dignified than they may have been, and you have such a cheerful and courteous manner that it made a horrible experience more bearable. We appreciate your help so much and please keep doing what you do, you are both amazing with people!

Best wishes,
Rosie & Catherine09/02/2017
Dear Caremark

I am writing on behalf of my husband, J D..

We also wanted to confirm that we would like George (who has been caring for Jon each morning) on a regular basis for all future morning appointments. We have found George to be incredibly kind, caring and professional, and he puts Jon totally at ease. George treats Jon like a person, taking care to wash him thoroughly and with great sympathy. We cannot recommend George highly enough and he is a credit to Caremark.

We would like to thank you for the support you provide Jon - we are very grateful for the help we received.

best wishes
C D and J D
C D01/05/2015
Chislehurst
to whom it may concern,
Testimonial for T K.

I have know T K for over a year. He has been my father's main carer during that time.
I have always found Tahmid to be totally professional, but also caring and concerned for my father's welfare. He was always willing to give support and care to my father. I particularly want to commend his fast thinking actions when he gave CPR to my father as he was having a heart attack. When the paramedics arrived they said that his good work enabled them to keep my dad alive so they could get him to hospital. my father lived another six hours which gave me time to gather all the family. this was thanks to T K fast thinking action and initiative.
my 93 year old father always liked Tahmid for his efficiency and his patience. I have no reservations in recommending T K as an excellent worker and carer
Mrs M L05/06/2014
Here are just a few comments from our clients and care workers about our service...

To provide the highest possible quality of care that enables our clients to remain in their own homes as independently as possible.
Bromley Care Worker

I love working for Caremark Bromley, a care company that really cares.
Orpington Care Worker

They have been a great support to my Mum and Dad for some time now, and taken a lot of pressure off my Brother and myself.
Client's Daughter in Bromley

Being able to stay in my own home means the world to me... Caremark Bromley make that wish happen!
Bromley Client

It was such a support to have a dependable care company in place.
Bromley Client
The care workers are brilliant.
Orpington Client

The professionalism and kindness shown by all the care workers was very much appreciated.

West Wickham Client
I found it daunting entering the job market again but your encouragement gave me a real boost. I look forward to doing my QCF 3.
Care Worker in Bromley
"I would just like to emphasis that we know we were fortunate to have secured our home care package from Caremark Bromley."
Mr S.B from Bromley

"Thank you so much, we are so grateful for all your home care. All the girls that come to see My Aunt are special but the two regular carers are exceptional human beings and we are so blessed that we have them visiting my Aunt." We are not local and this gives us a peace of mind to know that my Aunt is in safe hand.
Mrs Henry (Niece in Australia)

“Special thanks to my care workers who are very professional and hardworking, going the extra mile. They have been professional, very understanding of my needs and a great support to me and my family.”
Mrs greening Orpington

“I am very happy with Caremark Bromley service and find the staff delightful. I look forward to each visit.”
Miss J of Orpington

“All the care workers have been excellent, and our regular care worker is a very dedicated helper and a perfect companion.”
Mrs Sudee Orpington

“As usual, fantastic home care support in our endeavours to keep Mum and Dad at home. You are all wonderful!”
Mrs D (Relative in London)
The home care was a great success due to the professionalism, unfailing cheerfulness and charming personality of the care workers.”
Mr W son of Mr Wilson

“The quality of the home care provided by Caremark Bromley has been truly exceptional. Mum has made friends with the care workers who visit to care for her and support her.”
Mrs S (daughter living local)

"I felt I had to write to thank you for your kindness, your help and your overwhelming sympathy at all times. There are many ways of doing a job. There can be very few who would take all the trouble you do. Thank you very much."
Mrs Hines Bromley

"She wanted to express how happy they are with the service we provide. Everyone is really good, carers, office staff always polite and helpful nothing too much trouble. Very satisfied with the service Caremark Bromley provides. They recommend us whenever they can because we really are very good on all levels. "
Mrs Anderson Bromley

"Just thought I would drop you a line to say how pleased we have been with your services for dad. All of the staff manning the phones (especially on weekends and evenings in emergency situations) and the lovely people you send out have been great."
Miss D of Beckenham
I wish to take this opportunity to thank you for the service you have provided and to express a special word of praise for H N who has provided an invaluable source of support to my brother Sean and his Fiancé Sue. it is Herbert's attentiveness and compassionate concern for Sean's welfare that has made a very difficult situation manageable. Herbert is to be highly commended for his level of professionalism and I hope you can pass on these words of praise on both Herbert and the management and directors of Caremark Bromley.

Warm Regards
Mrs L A
From: alan
Sent: 19 November 2013 21:59
To: bromley@caremark.co.uk
Subject: For the attention of Caremark Bromley please
Importance: High

Dear Caremark Bromley,
I hope that your Carer Authurina ? has already told you of my wife’s serious fainting yesterday evening while she was getting my wife Anne ready for bed. It was a serious case of fainting, and I did admire the way Authurina dealt with getting Anne onto the bed with me and her quick thinking in phoning for the NHS Ambulance for me.

They came quickly, and we were taken to A&E at the PRU in Farnborough. They immediately had her in bed and attached many tubes and checks. I stayed at her bedside.
The medical team worked hard and I am pleased to say that today she has been transferred to Intensive Care. She is still very poorly,
many thanks for your carer Authurina quick thinking, or else my wife probably would not be here .The medical staff are working hard on my wife , as we hope to continue with Caremark when she is ready to be discharge from hospital.

Very many thanks.

Yours sincerely.

Mr A R
Mr A R
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