We love our customers, and they seem to love us too!
My mother has been provided with outstanding care by care assistants who always went the extra mile to meet her needs. We always felt mum was safe in their care and were kept informed of any issues immediately. We felt Caremark put the customer first and as well as any communication, always asked after my mother’s welfare and wellbeing first. Whilst Caremark is a business, we felt the customer really mattered and this was reflected in the care received. A super team of people of differing ages and backgrounds provided a stimulating mix of contact for my mother. We would be very happy to recommend Caremark without reservation. We would definitely use again should the need arise.
My mum was cared for by your team before Christmas. She became very unwell towards the end of her life so we had the Palliative care. As a family we would like to express our sincere thanks for the care that she received. All of the girls were lovely, but one in particular, and it was my mums wish that we acknowledge her professionalism and kindness. She was so lovely with my mum and I would like her to know that my mum wanted her to know this.
My care assistant has been great and she goes above & beyond. She been helping me build my strength in my legs. Before my care assistants I was really nervous about people coming in but its been a blessing. I’ve been waiting months for O/T and my care assistant has done it in the space of a few weeks.
My care assistant gives me confidence and we have built a good relationship. She is approachable, caring and has patience. She is more concerned about my care than the length of call. She has been a big help. She attended a meeting with the manager to ensure I get the care I need.