We love our customers, and they seem to love us too!
Absolutely fantastic services from Caremark. After having bad experiences from other care providers for both my mum and dad I was relieved from the very first meeting.
They have been extremely supportive and have gone above and beyond to customize my parents care for our particular needs. All staff member from management to the carer themselves have been accommodating and truly care about their work
Very professional service. When I called to enquire about my elderly father. They were very kind enough and understood my needs quickly. I am sure they are very well trained to give such professional service. Overall highly recommended.
Very caring and competent staff, This place is worth choosing for your care based needs. Highly recommended.
We contacted Caremark Brent as we were having difficulties with the care agency my father was with. He has high needs and the agency were very understanding in helping to take the stress off my mum. The management team are very professional and caring and attended with the carers in the beginning to ensure they were safe and correctly handling dad. In particular, Trishna the manager was on hand at any time to answer concerns and queries. We would recommend this agency.
Carers arrive in the morning on time. Giving help with my elderly mother. They follow a set routine my mother’s been a custom to for year, includes giving a bath, dressing, provide breakfast and settling her down for the morning. They are very pleasant, patient, polite and caring. Pleased with the service.
Caremark Brent provide a carer for my father. From the start of the process, they’ve been great.
Caremark worked with us to match to a suitable carer. Once the carer started, we were still supported by the owners of the company, and Client Services Manager, exceeding our expectations.
The carer is fantastic; just ‘right’ for our father, and our home, as are the two additional carers we sometimes have as ‘back-ups’. The carer has also, with their professional eye, spotted some other health issues with my father and flagged to us. The carer is experienced, kind, professional, multi-skilled, has initiative, and is totally trustworthy.
If anything ever needs tweaking re my father’s care, Caremark Brent sort it out. Nothing is a problem. The office team continue to support, beyond our expectations, with sensitivity and understanding; many times helping when new issues arise as my father ages, always going above and beyond. Highly recommended.