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Introducing Caremark’s elderly care services

Nowadays approaching old age and needing a hand with everyday life doesn’t have to end with a move into residential care. Our elderly care services offer dedicated support to enable older people to live as independently as possible, in their own homes, in the comfort of surroundings they know and love.


Whether it’s extra help with housekeeping, preparing and cooking meals, personal care, getting around the house and avoiding falls, administering medication, or simply a friendly face and companionship, our carers know just how much or how little to step in with to support independent living. Best of all, we can be as flexible as you or your loved one needs us to be, changing with needs and requirements, from a half-an-hour weekly visit through to live-in day and nighttime support.

Caremark’s elderly care and support services offer a convenient, popular and affordable alternative to residential care. In fact, for many residential care just isn’t a viable option, especially if you live with another person or have a pet to look after.

In this section we’ll cover:

How we help older people retain independence

The kind of care we provide

Our tailored care packages

Elderly care costs and funding


A member of our friendly team will be happy to give you further details about Caremark’s personal care service and how we can help you or your loved one. Please click here to find the contact details for your local office.

To read more about our elderly care services, visit our Elderly Care Guide.

Helping elderly people retain their independence

Our expertly trained carers provide reliable, friendly and understanding support that is flexible and tailored to your or your loved one's needs and wishes. We know just how important this can be, not only for the elderly person receiving the care but also for those closest to them. It allows family members to have the ultimate peace of mind, reassuring them that when they are not together their loved one is receiving the highest quality support and care. We treat our clients as if they are our own family and our personalised approach is designed to meet the wishes and requirements of all involved in their wellbeing.

Nurturing purpose and wellbeing

We encourage independent living wherever possible as we know just how important it is to self-esteem and confidence. We ensure this by carrying out tasks and activities 'with' the people we look after, rather than taking over and doing things 'for' them. We find that this approach helps older people to maintain their dignity, nurturing a sense of purpose and wellbeing.

Overcoming isolation and loneliness

When older people have problems with mobility it can lead to potential isolation and feelings of loneliness as they find it harder to get out and about. This can become a vicious cycle, with leaving the house becoming a huge mountain to climb. As our carers actively encourage and facilitate social activities, like engaging in the local community and pursuing hobbies, we find our clients becoming happier and more confident. Our input can have a huge effect, improving mental health and generally making life more enjoyable.

What kind of care do elderly people need

The care we provide helps to support the physical and mental disabilities people may have as they age. We can be as flexible as your or your loved one’s situation requires us to be, and our services range from short-term assistance to recover from a specific condition, or perhaps rehabilitation after a hospital stay, to long-term support that can include help with reduced mobility, shopping and meal preparation, medication assistance, companionship and specialised dementia care.

We know that the ageing process often brings frustrations and difficulties with it and our carers are always sensitive to these, helping the people they look after to live their lives with as much dignity and self-confidence as possible. For those with dementia this kind of extra support in the home can be crucial for maintaining routines and a level of independence.

How we help

When we say we want to help you or your friend or relative to stay independent we don’t just mean helping with daily chores and tasks, we also encourage and help facilitate hobbies and social events and can assist with medication management and household bills. We can even attend doctor’s and specialist’s appointments with you or your loved one. Activities that might seem daunting will be that bit easier when tackled with one of our compassionate carers.

Our visits can be repeated throughout the day to ensure you or your family member has all you/ they need to feel comfortable. Often just knowing that someone reliable is coming to help does wonders for a person’s independence and general happiness. And for those close to you or your loved one our services can offer tremendous peace of mind, especially with regards accidents or emergencies.

We can help with…


“After just two weeks of your help we feel mum has benefitted greatly already – she seems more positive and not depressed anymore. She certainly looks so much better. Thank you so much.”

Daughter of a client, Caremark Dartford & Gravesham

Ensuring your or your loved one’s needs are met

To ensure we meet you or your loved one’s needs we work with you/them to devise a personalised support plan. This is approved before we commence and is regularly updated as needs change. We take into account input from family and any healthcare professionals working with you or your friend or relative. Our care assistants receive professional training in issues particular to the elderly, including mobility and prompting medication.

Before we assign you or your loved one a carer we will get an understanding of your/their interests and pastimes so that we can match our carers for the best possible social interaction and friendship.

Providing tailored care packages for elderly people

We can provide bespoke elderly care with all our short or long-term home care services. Depending on your or your loved one’s needs we can combine our elderly care with any of the below services, and because we can be flexible you or your friend or relative can choose the level of support for when it is needed most. Our aim is to try and help you or your friend or relative to live as independently as possible:






“Linda is truly a fantastic person and a very patient person; nothing is too much trouble for her.” Daughter of client, Caremark

Click here to read about our Elderly Care service.

Elderly care you can trust

To ensure the highest standard of care and give you the ultimate peace of mind, our services in England are regulated by the Care Quality Commission (CQC). In Wales our services are regulated by the Care Inspectorate Wales (CIW), and in Northern Ireland by the Regulation and Quality Improvement Authority (RQIA). We also have membership with the United Kingdom Home Care Association (UKHCA).

Elderly care costs and funding

Financing elderly care varies depending on the office involved. For further information and to receive a personalised quote, please get in touch with the team at your local office by filling out the form below.

In a few circumstances elderly care can be funded. It’s a good idea to talk to your local council to see if you might be entitled to financial support with elderly care.

Arranging a carer's assessment

Arranged through your local council, a carer’s assessment is designed to see what might help make your life (caring for your loved one) easier. It’s a chance to discuss your needs with your council so they can decide how best to support you. If they feel you need support they’ll work with you to put together a care plan, which might include using respite services. Your loved one should also have a needs assessment (organised through their local council) so extra support can be arranged if appropriate.

Financial assessment

If you or your loved one are found to need support, your local council will carry out a financial assessment to discover what you can afford to pay. If you are eligible for financial support to pay for elderly care, your local council can arrange these services for you, or you can choose to receive direct payments and arrange elderly care privately.

Direct payments

Caremark can accept direct payments for elderly care. Please contact your local office here for further information about how this works.

Funding from charities and funds

There are a few grants, funds and charities that may be able to help with funding to pay for elderly care. Click here to find out more.

No hidden fees

We aim to be upfront with you about our fees and leave nothing hidden so you or your loved one know what you’re paying for in advance, before you agree to it. Please don’t hesitate to contact your local office by filling out the form here for further information and an exact quote or to find out more about your options.

More information

Age UK have put together this helpful guide to paying for home care.
For more information read our guide to paying for home care

Click here to read our Elderly Care Guide.

Would you like further information about our elderly care services?

If you would like more details about how we can help you or your elderly friend or relative to stay independent for longer, please don’t hesitate to get in touch by filling out the form below. Your local Caremark team will be in touch to discuss your needs and guide you through your options.

Are you looking for Care Support in the Home?

If you have any questions, simply complete the form below and we will
respond back to you personally.



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