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Caremark West Oxfordshire & Cherwell testimonials


At Caremark West Oxfordshire & Cherwell, we take pride in achieving complete customer satisfaction by providing services that are not only cost effective, but very person centred and of high quality.

We treat our customers with sensitivity, creativity, respect and enhance their rights and dignity by supporting and enabling them to live the life they want.
'I would like to thank everyone at Caremark for their care and support over the last year. The girls were always reliable and cheerful and I welcomed their friendly chats, advice and support...'VB08/03/2018
Thank you for making arrangements for your marvelous carers to keep an eye on me. I cannot praise them enough - they were all terrific. The family were very re-assured to know that I had such fantastic care. My sincere thanks and best wishes to you all.CJ16/11/2017
Thank you and your staff for looking after my mother - she is much happier now and very much enjoys the carers' visits.JR01/11/2017
'..At all times A is courteous and professional in everything she does. But more than that, she has a human warmth and rapport with J that goes beyond her duty of care.GB26/10/2017
Thank you so much for your help. It made an enormous difference to me over the early weeks of my recovery.CS22/10/2017
I was grateful for the careful and scrupulous way that V looked after N for the weekend. He seems to have been happy and well looked after.EBJ11/02/2017
Thank you so much for joining us yesterday to say goodbye to B, hope she approved! Please convey our thanks to C for all his help and support which made my Mum's life more bearable. Also we cannot thank Caremark enough for giving us "I", a truly amazing lady.R&CD19/01/2017
...I'd like to add how very pleased we've been with all concerned, especially A and all the carers, always pleasant & efficient despite having a very full timetable.
A sincere thank you
F&RB14/01/2017
Best Wishes and many thanks for your excellent provision of care during the last yearAS30/12/2016
Thanks for all the help you have given us in caring for dad over the last three yearsCB21/12/2016
All the carers are extremely good, very friendly, very competent. 100% satisfiedMrs JC07/12/2016
Thank you again for all the marvellous care you have given mum. Can't tell you how much we appreciate all you have doneEE02/12/2016
We were very pleased with the care that you provided for M., and were sorry that we could not continue to use your services.JD26/08/2016
We were very pleased with the care that you provided for M., and were sorry that we could not continue to use your services.JD26/08/2016
thank you for your excellent care for my wifePH24/08/2016
May I just thank all the girls again who cared for mum, we really do appreciate it, especially V.RR06/06/2016
Dear Caremark,
..SH my partner has had wonderful care from your representative DT since last may.
Can I say that if D had not decided to leave you, we would definitely have continued to use your service. You have been superb and a real help to us both. later in the year, we may wish to come back to you and use your services again, if we may. I will have no hesitation in recommending your firm to others........Once again, thank you for everything.
CR28/01/2016
..I've been wanting to tell you the enormous difference it has made now that the services you provide are working properly. I get the same carer nearly every day, at the times I have stipulated. KT always calls me and tells me if there are changes to the carers or the times. Everyone goes out of their way to meet K's needs. It is like a weight lifted from my shoulder. I've even been able to have a cheeky lie in, knowing that someone who knows K really well will be here on time to support her. ......So thank you, thankyou, thankyou. And more of the same please!!EB02/01/2016
I would very much like to resume please my tea time care calls at my new address.....It would make me so much happier and reassured you doing these calls.TD31/12/2015
Dear D,
I feel I must write to you to thank you all for the marvellous way in which you dealt with my need for transport to an urgent doctor's appointment when my booked carer reported in sick at 10 o'clock. It was so kind of one of the staff to come over and take me to the surgery and waited with me and returned me back home.
I feel that I am truly lucky to be with such a caring organisation.
Once again thank you
JE31/12/2015
..we are so appreciative of the support you, S and L have given us. Mum has complete confidence in S and has enjoyed her visits. I too have been impressed with her willingness to take on the tasks asked of her....Thank you very much. We shall continue to recommend Caremark to anyone needing your type of serviceSH15/10/2015
G would like to thank all the lovely girls for the care and help they have given her over the past yearJP08/07/2015
Thank you for all your help making the arrangements for mum and also your understanding whilst she was in hospital earlier this yearLS02/07/2015
I do want to thank you for the exceptional care you took of A even through his most difficult evenings.......As important, on the difficult evenings you helped me to see a brighter side which allowed me to go home and not be as upset as I might of been and for that I shall always be gratefulB23/05/2015
All the carers have been excellent and I count them as dear friends!jtcbc24/04/2015
I would like to thank you for all the care I received, especially with transport to medical appointments. I look forward to contacting you again, when I shall be in need of some nursing care.FB29/03/2015
I would like to thank you, and the carers, for the very efficient way you took me on, at very short notice. And also I am vey grateful to the carers for their good natured, and efficient work in looking after me when I was unable to cope on my own - please pass on my thanksCW15/01/2015
Many thanks to all at Caremark for taking such good care of my mother over the years. Especially G, C and CA, she looked forward to them coming.
Knowing that she was so cared for gave me peace of mind, I am so grateful to you all.
Happy new year and keep up the good work.
DK27/12/2014
Thank you all so much for the care and support that you provided my Gran. She loved you all and spoke very highly of the girls. K was a great person to deal with when I had to get things arranged at short notice... F was brilliant, she went out of her way to help and I will never forget just how much she did for Gran.JG23/09/2014
Thanks for everything you are doing for mum... everyone who has come into contact with your staff has been so complimentary. great Job!!!TN31/07/2014
... my daughter and I are delighted with the team of ladies you have sent each morning to care for me. Every one of them has been friendly, efficient, and good company. What more could one ask? So, thank you. I look forward to every visit.JC21/07/2014
I would like you to know that Caremark Staff were wonderful in their support to D at the time of the bereavement and since. You can be very proud of them. Please pass on the thanks of all the family.CP20/07/2014
A huge thank you to all for help you gave our dad over the last two years. Without the care and attention he had, he would not have been able to stay at the house which he loved, and so wanted to end his days there, but it was not meant to be.....Thank you once againSR & Family18/07/2014
I'm very grateful to you all for the kind and friendly way you helped A in her final days. It was a pleasure to meet you all. My best wishes and thank you.PH15/04/2014
I am writing to you to express my thanks for the contribution that E.B has made to caring after my mother.

In the last month E's greater care role has brought a sense of calm and continuity which has resulted in a noticeable improvement in my mother's well-being.

From the start I have been struck how quietly and efficiently E carries out her duties to the highest standards. She has met our particular requirements for J's personal care, is always considerate and shows great sensitivity. I have greatly valued her thoughtful advice and feel that I have someone I can turn to if I have concerns about my mother.

Finally, I would also like to express my thanks to the staff in the Woodstock office who I have found to be so helpful.
RJ11/03/2014
Caremark is a good firm. My carer treats me with great sensitivity, It has made me realise that I can ask for helpHS18/02/2014
Mother seems quite settled in her care home.......with Many thanks for all your care and hard work over 2013JS&AH12/12/2013
"I am writing to thank you and all the carers very much for looking after our mother. In the latter years we know that she appreciated all that was done for her and enjoyed the company of F and E in particular...We would like to emphasize that E was absolutely invaluable during the last couple of weeks of mum's life, and she showed such calmness and sensitivity. M and I would not have coped so well without her"JP02/10/2013
"...thankyou to your team and yourself for all the support from 2010 into 2012. The care was always of a very high standard, and this was a great burden lifted off S and I's shoulders."Mr & Mrs L23/09/2013
The family were very impressed and reassured with the Caremark staff that came to do the care assessementJE04/09/2013
I was very impressed by how well I was monitored by Caremark staff whilst I was in hospital. I was very pleased that K the FCS was with T the CSW on the first visit. I must also mention how impressed the Ward staff at the hospital are with CaremarkMr P15/05/2013
Caremark has improved life here enormously - we are very gratefulMr W04/03/2013
Always very helpful and willingMrs S03/03/2013
I never realised what a help it would be to have a carer, even in the snow they turned up when they had to walkMrs B27/02/2013
Excellent Service, J my main carer is execellent, caring and helpful, makes me feel betterMrs A27/02/2013
We have been very pleased with the service provided. It is very helpful for us and the carers that we have are the same two regularyMrs E26/02/2013
Because my wife is incapable of conversation my life can be lonely and sometimes I only see the carers. These gilrls always have time to chat with me, and I can't say enough about them and their care. as far as my wife and I are concerned the title carers is too formal and we look on them as familyMr H25/02/2013
An excellent service thankyou - the carer deserves an oscarMr B25/02/2013
My carers are always cheerful and hepful and I am very grateful for all the help they have given me during the last year. G&D have been my regulars and have been exceptional and always encouragingMrs R25/02/2013
A & L who are Mrs P's main care workers are always kind and helpful and she looks forward to them comingKP23/02/2013
The Care Manager is kind and friendly, very approachableMrs M23/02/2013
Thank you so much for your email and kind and lovely words about my Mother. We were so lucky to have such kind and caring people looking after B and it meant a lot to her to be able to stay in her cottage.

Again thank you so much for all the help and support you gave us and it helped us greatly to know that B was in such safe hands.
R&C
Thank you for arranging O to care for mum.
She is excellent and clearly wants to help make a difference to someone's life.
Her whole approach and understanding is something you would want to bottle and give to everyone. When I arrived on Tuesday tea time, all I could hear was laughter/chatting coming from the bedroom. O had already started encouraging Mum's independence - she was having soup and eating it herself!!
SE
Thank you for all you do for her (Mum) to make her as comfortable as possibleLY
We were so sad when our dear friend and neighbour, AG passed away at the end of April. I just wanted to say thank you to all the carers who have visited him regularly over the months. I have always been impressed by the staff I have met as they have been very kind, friendly and respectful towards Alfred. I know how much he appreciated and enjoyed the visits, with the chat and company just as valuable as the practical help.
Special mention must go to GR - her sensitive care and attention to A at the very end of his life was outstanding.
SH
I would like to thank you and your staff for the care offered to my wife over the difficult week before her death - which came sooner than we anticipated.
The carers were so kind - & their kindness was very much appreciated by my wife. Please thank them all very much.
JG
Dear Dinah,
My health today is much better then when I came to my new home five years ago. I attribute this, almost entirely, to the kind, thoughtful and skilful care I have received from my Caremark carers.
I am very grateful to Caremark for providing me with 3 such outstanding ladies. I look forward to their visits, am always cheered by them, and all four of us spend much time laughing together.
So, a big thank you to you and Caremark for all you do for me.
JTCBC
Many thanks again to those carers who came to help my mother spend some time at home before her health deteriorated. All excellent carers and their professional and compassionate care was greatly appreciated.PF
Caremark have been very supportive to me since I came out of hospital nearly 4years ago. I am only 52 but their care has been appropriate. They have helped me to make great strides in my rehabilitation and I am sure I would not have progressed so much without their support.GJ
It is with great sadness that I have to inform you that Mum passed way.........Thanks for all that you did to keep mum at home for so long it was really appreciated.MR
Thank you very much for your care of, and kindness shown towards R over the last few weeks and months. I shall remember you all with affection.AB
I wish to thank you and all your staff for the great way you looked after H.JH
Just wanted to say how well I thought Caremark looked after M in his last months. S and D were particularly good, but all your staff were competent or better. I will certainly recommend you to anyone wanting similar care at home and in fact have already done so..
Very best wishes
EWB
Your Brilliant Carers look after both my parents really well........Thank you so much for all the help your lovely carers provide, they really do go the extra mileWB
Thank you for all of the care and kindness you gave to PG. We were so impressed with all of the lovely ladies who cared for her, A was amazingK & VG
Many thanks for the care you have given to mum. Please send thanks to all.KB
To all the ladies who looked after M so well. I just wanted to say a really big thank you. I loved hearing him laugh and joke with you guys, as he felt comfortable with you. I know he enjoyed listening to your stories and what you had got up to. we now have a massive hole in our hearts and home.JB
I am writing to commend the service and wonderful carers that you have working for you.
In my eyes they are all unsung heroes and deserve recognition when it is deserved, and that is now.
My mum M was cared for by your team 4 times a day 7 days a week, and in all the time that they came to my parents house they all showed respect and dignity each time they visited.
My mum came to know each of her carers very well and they always took the time to talk with mum, and dad, to get to know them and they always had limited time with each call but they always gave 100 per cent every time and some did go above and beyond when required.

Mum was in and out of hospital and care homes for the most of this year, and she wanted to spend her remaining time at home, and this is obviously when your lovely ladies came in.

I have fond memories of when I was visiting and the usual ladies came and all I could hear was laughter and humour from the bedroom, mum had a dry sense of humour and she loved a laugh and gossip when she could.
Towards the end of mum's life the ladies were so gentle and respectful and always asked how the family was coping, I am so thankful she had such good care showed when it mattered the most.
I sit writing this with tears in my eyes but I know mum would have wanted this to be said. Mum always referred to them as her friends as well as her carers.
Myself and my dad want to say a BIG THANK YOU to L, D, V, L, M, A-L, S, and many more as I can't remember all there names.
I will always have these memories and I thank your team for that.
Please make sure they are aware of this email as I wouldn't want them to think we were not thankful.

Unfortunately my Dad is now on his own and I know he also misses the banter and the company that they brought to him also.

Again I can't thank your team enough and I am truly grateful from the bottom of my heart.

Thank you.
RB
If you are a carer and looking for a care company I would definitely recommend Caremark. they look after may wife and they are a very good company to work forGR
A huge thankyou to everyone "the whole team" at Caremark from management, office carers etc.
there are not enough words to express our thanks for the care you provided for "our lovely" mum.
As a family we continue to recommend Caremark to others looking for that excellent care that you provide.
SA
We are very grateful to you and your kind staff for the care that they provided for our parents when I was away last November. It was greatly appreciated.CC
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