Medway Customer Testimonials
We love our customers, and they seem to love us too!
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Caremark helped me at a time when no one else could to begin with. They provided an evening service to a lady with dementia who wasn’t always easy. They persevered with her and built up her trust and confidence. They were fantastic! Then after having being left down by another care company at the last
minute for her morning and afternoon calls, they took over within 24 hours. They supported this lovely lady and gave her as much care and attention as she would allow them to. She enjoyed their company and began trusting them to heat her meal and make her cups of tea. Sadly she worsened and we were left with the tough decision of putting her into a home. I couldn’t thank or phrase Caremark enough for their care and dedication to my lovely friend. I would highly recommend them with no hesitation.
Friend of Client
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I cannot put into words how wonderful Caremark have been with my mum. She is house and bed bound and all her carers have treated her with respect and professionalism. I am updated whenever Mum has any problems and they are always suggesting new ways of making Mum more comfortable. They really do “care”
and have Mum’s best interests in mind. I cannot recommend them highly enough, they truly are amazing.
Daughter of Client
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Mum has had to have carers for the last eighteen months, we have had four different providers. I can say without reservation that this has been the most positive and best provider. Mum has anxiety and finds change difficult but with the kindness she received, adjusted within a few days and has been
treated in a very caring and professional way, the carers see Mum as a person and not as a job and communication has been excellent.
Although we have only been with this company a short while I would have no reservations in recommending that if you are looking for support, give them a call.
Although we have only been with this company a short while I would have no reservations in recommending that if you are looking for support, give them a call.
Daughter of Client
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Good experience with the company compared to other care companies. Friendly, good communication skills, etc. I wasn’t expecting it. It’s nice to meet carers in the beginning, a nice idea for the customer and carer.
Partner of Client
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From day one of our involvement with Caremark I was so very impressed. The initial assessment of my mum and her health and social needs was so very thorough. The supervisor was also very interested in Mum’s life, work, my dad who had passed away years before, his employment and Mum’s interests and what
she liked, including her holidays.
Carers were all personally introduced to Mum by the supervisor and were an unbelievable team of ladies. The ladies are a very dedicated team who are well-trained and experienced. Both Mum and myself felt confident that Mum was receiving an excellent level of care and compassion. The ladies had a great sense of humour and would make Mum smile, laugh and enable her to talk about her life and experiences. They made Mum very happy in her final weeks of life and treated her with such dignity.
Also, would like to thank the administrative team, always available to speak to and offer support.
Thank you Caremark team, we appreciated the support.
Carers were all personally introduced to Mum by the supervisor and were an unbelievable team of ladies. The ladies are a very dedicated team who are well-trained and experienced. Both Mum and myself felt confident that Mum was receiving an excellent level of care and compassion. The ladies had a great sense of humour and would make Mum smile, laugh and enable her to talk about her life and experiences. They made Mum very happy in her final weeks of life and treated her with such dignity.
Also, would like to thank the administrative team, always available to speak to and offer support.
Thank you Caremark team, we appreciated the support.
Daughter of Client