I am a seasoned health and social care practitioner and a critical customer service promoter with over 15 years in education management and 5 years in social health care. My background is in education management. I was fortunate to teach in some of the most amazing schools in East Africa, North Africa and the Middle East. I have had a short stint teaching in the UK both at primary level and most recently lecturing at the university. I joined social health care by chance when my friend Mr. Norden persuaded me to try it just for the sake of it. I did and I got hooked. I have never looked back. It has been one of the most fulfilling decisions I ever made.
With a Level 5 in Adult Social Healthcare Management, a MSc in Psychology and an ongoing PhD in the same, I have increasingly found myself wanting to really make a difference in the lives of the people I interact with; be it our Service Users or colleagues at Caremark whom I work with closely. I have found out that paying close attention to the very obvious and the little things in social care is what distinguishes a good Care Manager from the others. Fashioning care tasks/activities to truly meet individual’s personal needs has become an important influence on how I make decisions as a Manager; the very practical approach.
With an attitude to empower and inspire, the journey has been thrilling despite the occasional challenges that come with my role.
Joining a brand like Caremark was definitely the right move.
We are determined to offer exceptional services to our clients.