Meet The Hounslow & Chiswick Team

Swati Bagwe

Managing Director

Swati has a degree in clinical engineering and has been working as an underwriter for medical insurance. She has had a first-hand experience caring for my ageing father. His constant struggle to remember things and communicating with people has been a worry to both her and her family. Hence Swati and her long-term friend, Shipra Mehta, decided to do something for others suffering with a similar condition. They have taken franchise to deliver a professional, friendly and caring service to suit everyone’s needs. Since visions and goals are the same, they put in their honest efforts in bringing about a change in people’s lives. Swati and Shipra look forward to be at your service whenever you need them.

“Myself and my team are passionate about ensuring people have choice and control over their lives and delivering high quality care and support. We are committed to supporting our service users to continue to live fulfilled lives with dignity and independence and to be participating members of their own communities”.

Shipra Mehta

Registered Care Manager

Shipra’s experience ranges from teaching, insurance and has recently been working for NHS 111 emergency and urgent care services.

The lack of professional healthcare has become a growing concern in the U.K and has put our elderly adults at risk. Having ageing parents with growing need for care, has inspired and motivated her to do her bit for the society we live in.

Hence, Shipra and her closest friend Swati Bagwe decided to set aside their jobs and tie up with a very reliable and professional Caremark franchise. Through their professional and personal experience of the care system, they believe that the quality offered by Caremark Hounslow and Chiswick would set them apart from all other providers. They want to give those people the opportunity to spend time as a family member and not just as a carer.

“By looking after our customers like members of our own family, we allow their family members to enjoy time with their loved one whilst we take the pressure and demands of caring away from them if they so choose. By placing their trust in us, customers and their loved ones can have the confidence to enjoy a more independent lifestyle in the comfort of their own home.”

Shipra is passionate about quality and ensuring that the individuals that she supports receive the best possible service. She believes that we have a long-term commitment to providing personalised support which is meaningful to individuals, enabling them the opportunities to achieve the quality of life that they deserve”.

Fredrick Onyona

Care Manager

Fredrick is a seasoned health and social care practitioner and a critical customer service promoter with over 15 years in education management and 5 years in social health care. His background is in education management. He was fortunate to teach in some of the most amazing schools in East Africa, North Africa and the Middle East. He have had a short stint teaching in the UK both at primary level and most recently lecturing at the university. Fredrick joined social health care by chance when his friend Mr. Norden persuaded him to try it just for the sake of it. He did, got hooked, and never looked back. “It has been one of the most fulfilling decisions I ever made“.
With a Level 5 in Adult Social Healthcare Management, a MSc in Psychology and an ongoing PhD in the same, he has increasingly found himself wanting to really make a difference in the lives of the people he interacts with; be it Service Users or colleagues at Caremark whom he works with closely. He has found out that paying close attention to the very obvious and the little things in social care is what distinguishes a good Care Manager from the others. Fashioning care tasks/activities to truly meet individual’s personal needs has become an important influence on how he makes decisions as a Manager; the very practical approach.
With an attitude to empower and inspire, the journey has been thrilling despite the occasional challenges that come with his role.
“Joining a brand like Caremark was definitely the right move. We are determined to offer exceptional services to our customers.”

Sally Rayner

Field Care Supervisor

Sally Rayner joined us in 2015 as a Care & Support Worker where she quickly excelled with the Care Certificate completed along with first hand field experience. Sally soon worked her way up to a Senior Carer and due to Sally’s excellent understanding and commitment to quality care for our customers, we quickly recognised her potential, promoting Sally to the role of Field Care Supervisor

Vineeta Nurani

Field Care Supervisor

Vineeta joined Caremark in 2023 and has been working in Health and social care since 2017. She started as Care assistant and then moved up to Supervisor.
Working with Caremark she has been out visiting customers to check wellbeing and ensure their care needs are being met or observing carers to ensure they are providing excellent service and are confident in their work. When in office she makes sure care plans are updated and customers files are up to date.
“I love what I do and I am passionate about the role I am in at the moment.”

Amisha Chawla

Senior Care Worker

Amisha joined Caremark Team in Feb 2020 as an Administrator. Within no time she shown interest in Training, Care work and recruitment  . Within 1 year , Amisha completed her Level -4 Diploma in Health and social care.