Frequently Asked questions
How do I pay for the care? (Are you qualified for NHS, Local Authority funding or paying for funding?
At Caremark, we ensure that the customer is fully aware of the payment structure, and will be quoted with no hidden extras whatsoever.
If the funding is through your local authority area, the main methods of funding will either be personal budgets or direct payments. If the funding is through your local HSC Trust area, then the methods of funding will be directly through HSC Trust and direct payments.
If you are not eligible to receive financial assistance from your local authority or local HSC trust, the remaining option is paying privately. If you are paying privately then depending on your local office, you can pay for your care in a number of ways. This includes cheque, debit card ,Direct debit or bank transfer.
How much does care provided by Caremark Hounslow, Feltham and Chiswick cost?
The cost of care provided by Caremark Hounslow depends upon the length of visit needed and the care requirements of the individual. Contact Caremark Hounslow Care Team on 0345 5120075 or 07923 155910 to discuss further and to arrange a Care Needs Assessment.
Does Caremark Hounslow, Feltham and Chiswick accept Local Authority funded customers?
Yes we do accept Local authority funded or Direct payments customers
How many hours of care my loved one needs
One of our supervisor can visit you for an initial assessment which is free with no obligation and will work with you to create a care plan that works best for you and your loved one’s needs. And we know care needs can change, so our plans are always flexible, too.
What types of home care services do you provide in Hounslow, Feltham & Chiswick?
In Hounslow, Feltham & Chiswick, our homecare services cater to a diverse range of needs, including personal care, medication support, companionship, Dementia & Alzheimer care, Stroke care, Parkinson care and specialized assistance. We customize our services to meet the unique requirements of each individual.
How does Caremark ensure the quality of home care in Hounslow, Feltham & Chiswick?
Caremark maintains the highest standards of homecare in Hounslow, Feltham & Chiswick by prioritizing rigorous staff training and development. We consistently review our services to ensure they not only meet but exceed the expectations of our customers, ensuring top-notch quality at all times.
How can I arrange for home care services in Hounslow, Feltham & Chiswick?
Arranging homecare services in Hounslow, Feltham & Chiswick is simple when you reach out to our local Caremark team. We will engage in a discussion about your specific needs and preferences, enabling us to create a customized care plan that perfectly aligns with you or your loved one.
Do you use any technology to provide care?
We use a digital care management system( access care planning ) to schedule your calls and allocate them to your familiar Care and support workers . Carers use the digital system to log into and out of calls so we know that they have arrived on time and completed your call.
Digital Care Planning is available along with an App which your representatives can have access to, to see visit records and reassure themselves that care is being delivered in accordance with the Care Plan. Carers also have access to another staff portal known as connect team in which they have access to policies , trainings materials.
Medication records are also available digitally which enable us to manage your medication safely.
Will I get the same carer on each visit?
At Caremark Hounslow , Feltham & Chiswick we believe that the best care is relationship-led and so will ensure that you or your loved one will have a small group of Carers that have been introduced to you. This ensures that you or your loved one will have consistency and continuity in their care being provided by a dedicated team of familiar Care and support worker
Does Caremark Hounslow,Feltham & Chiswick provide end of life care?
Yes, Caremark Hounslow, Feltham & Chiswick is able to provide end of life care. Learn more about end of life care.
What services are included in Caremark’s end of life care in Hounslow, Feltham & Chiswick?
Our end-of-life home care services encompass a wide range of support tailored to individual needs. This may include pain and symptom management, assistance with daily activities, medication management, emotional support, companionship, respite care for family care assistants, and coordination with healthcare professionals and hospice services.
Are your care assistants trained to provide end-of-life care?
Yes, our care assistants are specially trained to provide end-of-life care. They undergo comprehensive training programs that cover various aspects of end-of-life support, including pain management, emotional care, and the unique needs associated with this stage of life.
How can I access your end-of-life home care services in Hounslow Borough
To access our end-of-life home care services in Hounslow, Feltham & Chiswick simply reach out to us by phone or email. Our caring team will guide you through the process, answer any questions you may have, and schedule a complimentary consultation to assess your needs and develop a personalized care plan.
What services are included in Caremark’s assisted living in Hounslow, Chiswick & Feltham?
Caremark’s comprehensive assisted living services in Hounslow, Chiswick & Feltham encompass a wide range of support, including assistance with daily tasks, personalized care, effective medication management, and various other essential aspects. We prioritize individualized care plans, ensuring that each resident’s needs are met with precision and attention to detail.
How does Caremark promote independence in assisted living?
In assisted living in Hounslow, Chiswick & Feltham, Caremark promotes independence by actively engaging residents in daily activities and offering necessary support. Our primary goal is to empower residents, ensuring their safety, well-being, and the freedom to make choices that enhance their quality of life.
How can I arrange for assisted living services in Hounslow, Chiswick & Feltham?
Arranging assisted living services in Hounslow, Chiswick & Feltham with Caremark is a seamless process. Our team is readily available to discuss your specific needs and guide you through the available options, ensuring you or your loved one receive the most suitable care and support. Simply reach out to us, and we’ll assist you every step of the way.
What does respite care in Hounslow, Feltham & Chiswick by Caremark entail?
Respite care by Caremark provides temporary relief for care assistants. Our staff can step in to help with personal care, medication management, companionship, and other needs, ensuring that your loved one continues to receive high-quality care.
How can I trust the quality of Caremark’s care?
Caremark ensures the quality of our care in Hounslow, Feltham & Chiswick through rigorous staff training and adherence to high service delivery standards. We’re committed to providing the best possible care for your loved ones.
How can I arrange for respite care services in Hounslow, Feltham & Chiswick?
You can arrange for respite care in Hounslow, Feltham & Chiswick by reaching out to our local Caremark team. We will discuss your needs and develop a personalised respite care plan for your loved one.
Does Caremark Hounslow, Feltham & Chiswick support people who require Dementia & Alzheimer care?
Yes , Caremark Hounslow is able to support individuals who are living with Dementia & Alzheimer. Learn more about dementia care.