James Edwards

Franchise Owner

James started his career in IT, working from the ground up as a support engineer, through the ranks to senior engineer positions and network adminstrator roles responsible for the infrastructure, integrity and reliability of systems for big multinationals and SME’s. James has a varied exposure to many different industries that have made use of his knowledge, from stock brokerage houses and banks, to fruit importers and superyacht owners.

In the last few years, James has been looking for a way to contribute to society in a more meaningful way. James chose to leave IT and set up Caremark in Ashford, covering the Ashford and Shepway districts in Kent. James has a keen emotional interest in making sure care provision is of the highest standards for those that need it, due to some of his own family members’ experience when receiving care.

In his free time, James enjoys long walks on the coast with his partner and their dogs, reading, running and studying for new skills.

Barbra Pennington

Registered Care Manager

Barbra has worked in the Health and Social Care sector since 2008. She started as a Healthcare Assistant in a local care home, where her confidence grew and soon she became a Senior Healthcare Assistant. From here Barbra went on to a Nursing home and spent 9 months there only leaving to join the NHS. Barbra worked on a General Surgical ward, learning from nurses and improving her knowledge and skills.  After 4 years working on a ward, Barbra decided she wanted to work in Infection Control, where she supported Infection control nurses in maintaining and improving the infection control standards within the local hospitals.

After working in infection control for almost 2 years, Barbra became a Deputy Manager for a domiciliary care company based in Ashford, where she gained further knowledge and skills. Barbra ran the business in the absence of the Registered Manager and gained confidence to be able to do this on a permanent basis. She was recently nominated for the Frontline Leader award for KICA, showing she can be a successful frontline leader.

Barbra enjoys working in the care sector as it makes a difference to individual’s lives, where they may only see care workers throughout the day, due to not having any family and friends, or because their family isn’t able to take care of them.

In her role as the Registered Care Manager at Caremark Ashford & Shepway, Barbra is looking forward to making a difference to those that require care, support, and companionship, where her role will involve employing care workers and other employees with the same values as her own. Barbra prides herself in being approachable and being able to empower others to be the best they can be.

Saskia Tierney

Field Care Supervisor

Saskia has ample experience within the healthcare industry. Her journey started in 2018, where she was within the Bank Staff team, in the NHS. Saskia was in charge with assisting the trust fulfilling their temporary staffing needs, ensuring all rightly qualified staff were placed as per staffing grades. From here, she was quickly promoted within the department to lead coordinator, focussing on her small team to ensure the smooth running of temporary staffing levels were adhered to within the trust.

Saskia then moved on within the trust into theatres. Her main job role was to insert, direct and manage all surgeon rotas and ensuring their team was appropriately qualified. She would also have a more hands on approach, ensuring all patients were comfy, content, and ready for their operation(s).

This took her to wanting to work within the community and she joined Caremark as a Community Care Assistant at another branch. Saskia thoroughly enjoyed caring for all customers, she believed having a professional and understanding approach gives customers the comfort and reassurance some may need, while adhering to each and everyone’s care plan.

This brings us to now with Saskia in the role of Field care Supervisor at Caremark Ashford and Shepway. Her role is to ensure all care assistants and customers voices are heard, while swiftly ensuring a safe and professional service is delivered.

In her spare time Saskia enjoys spending time with her partner, loved ones and two dogs, Archie, and Willow.


Care Assistant

Shola is one of our Care Assistants with Caremark Ashford & Shepway, primarily working in the Ashford area.  Working in Care is a strong passion of Shola’s, having looked after her Nan who had vascular dementia and who lived with this illness for 9 and a half years.  Shola enjoys caring for those who require extra support and ensuring they are safe and comfortable.  In Shola’s spare time, she enjoys going out for food and spending time with her partner and stepdaughter.


Care Assistant

Ever since Kirstin watched her Mum & Stepdad care for her Grandad towards his end of life, she has been very passionate about care. It’s something she’s always dreamed of having a career in. Although caring can be challenging, it’s an extremely rewarding job. Kirstin wants to be there to support customers whilst still letting them keep their independence. Kirstin wants to be able to put a smile on each and every customers face and make them feel valued. Seeing them happy will make her happy.

In Kirstin’s spare time she loves going out with her fiancé and their 2-year-old son. When it’s her son’s bedtime, she loves to sit down and watch a good Horror movie with a cup of coffee and a packet of Jaffa cakes


Care Assistant

My life is a little less ordinary than a lot of peoples may be. I’m actually a radio and internet broadcaster, of 30 years and a musician. I’ve been a radio advertising and Marketing Sales Executive and also a Kent County Council Marketing and PR Manager and media buyer, but I took my first care job in 2011/12 after a period of a difficult divorce and unemployment.

My daughter was a care worker and still is, and she encouraged me to try a care / support role. Once I started I have not looked back. Out of all my glamorous jobs in my life in radio etc., enjoying the privilege of meeting and helping many amazing and very special people who live with exceptionally difficult circumstances, is far more satisfying than my past career roles. I have been with a care company in Medway for 10 years looking after and supporting a select few people . One person for ten years now, and who I still support.

In 2019 I moved to Lydd making it less viable to work in Medway with just two clients, so I approached Caremark. I researched many care companies, but Caremark by far seemed the best. They seemed to me to be a really friendly , professional and great company to work for, and I’m pleased to say I was right. I would say, in my mind Caremark are big enough to cope but small enough to really care, which is brilliant. The people here are great. Helpful supportive and professional and I love working here alongside my broadcasting, playing in my four piece folk rock band ‘Shanakee’ and my recording studio work. Long may it continue.


Care Assistant

Alexa is one of our Care Assistants with Caremark Ashford & Shepway, primarily working in the Ashford & Shepway districts.

After 2 years of working in a health and social care environment as a domestic assistant, Alexa wanted to be more hands on and support customers with daily tasks, whilst they remain safe and comfortable in their own homes. Alexa decided to go for it and apply with Caremark, and has not looked back since.

Alexa thoroughly enjoys engaging with customers and supporting them to maintain as much independence as they can, and spending time with customers makes her day.  For Alexa, seeing each customer thrive is so rewarding.

In Alexa’s spare time, she enjoys spending time with her Family and Puppy.


Care Assistant

Hester is one of our care assistants with Caremark Ashford & Shepway, primarily working in the Ashford & Shepway districts.

Hester has been a teacher for the past 25 years working in mainstream secondary schools, but moving to special educational needs, and social emotional and mental health schools for the past 8 years.

During the past 2 years, Hester has cared for her father, who developed dementia and lost his independence soon after. The experience gave Hester the opportunity to find a different part of herself.

Hester’s children are grown now, and she decided that a change of career was due! “Care Assistant” seemed a natural step, as supporting others has always been important to Hester – being at home or at work.

Hester has expressed her excitement about her new journey with Caremark and to be able to support our clients in their independence.

In Hester’s spare time, she enjoys going for walks with the family puppy, spending quality time with family & friends and taking the odd afternoon nap!

Want to find out more?

Reach out to us today – the Caremark Ashford & Shepway team are ready to answer your questions. 

Caremark. The mark of excellent care.
Caremark Home Care in Ashford & Shepway
Head Office
Suite 1, Unit 3 Highpoint Business Village,
Ashford, Kent
TN24 8DH
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