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Guide to Elderly Care

Whether it’s affecting ourselves, or our family and friends, ageing has a range of implications and those approaching old age often need a helping hand with everyday life. Trying to find out what extra support is available for an older person can be challenging, which is why we’ve put together this guide to the process.

We hope it'll answer some of your questions but if you have any more or would like to get help arranging elderly care for yourself or a loved one, please don’t hesitate to get in touch by filling out the form below. Your local Caremark team will be in touch to discuss your needs and guide you through your options.

In this guide we’ll focus on:

The type of support Caremark offers for older people

How our elderly care support can help you or your loved one

What our clients have said about our elderly care

How much elderly care services cost

What is elderly care?

Caremark’s elderly care service is designed to help support the physical and mental disabilities people may have as they age. It can provide short-term assistance to recover from a specific condition, or long-term support that can include a range of services, such as shopping and meal preparation, medication assistance, companionship and specialised dementia care.

The support we provide is flexible and tailored to you or your loved one's needs and wishes. It enables independent living and is a perfect alternative to moving into a residential home as it allows you or your family member to live as independently as possible in the home you/they love and feel most secure and confident.

We offer care that always takes dignity into account, whilst delivering friendly support. We ensure this by carrying out tasks with the people we look after, rather than simply taking over and doing everything. This approach helps older people maintain their sense of purpose and well-being.

From 30 minutes a day to 24/7 live-in care

Ranging from a 30-minute visit to round-the-clock live-in care with a fully trained care assistant, we can help with a variety of tasks including mobility support in and outside the home; helping to prevent falls; shopping services and meal preparation; medication assistance; and providing companionship. We try to match our clients with carers who we think would get on best with them and work with you and your loved ones' to create a care plan that offers the right kind of help and supports independent living wherever possible.

Our aim is to help you or your loved one live happily, healthily and with dignity.

To read more about our live-in care, visit our Live-in Care Guide.

To read more about how we can help in the home, visit our section on Domestic Duties and our Domestic Duties Guide.

How elderly care can help you or your loved one

Caremark’s elderly care support is designed to help those struggling with everyday living as a result of old age and any health complications that may bring.
The level of care we offer is tailored to your or your friend or relative’s needs and is suitable for anyone who requires anything from a few hours of help per week to those who need around-the-clock home care.

We can help with those with:

  • dementia
  • medical conditions like Parkinson's Disease and Multiple Sclerosis
  • frailty and mobility issues
  • personal care problems
  • loneliness and depression
  • more than one type of medication

As a friend or family member of an elderly person it can be hard to know how or when to intervene if someone is having difficulties. Complications surrounding being elderly can be sensitive to broach. To help you decide whether your friend or relative might need extra help, we’ve put together a checklist.

Questions you might want to think about

Can they safely get around the house?

Can they keep the house tidy and hazard-free?

Are they able to attend appointments and go shopping?

Can they safely prepare their own food?

Are they well fed and hydrated?

Can they manage personal care, including washing and getting to and from the toilet?

Are they depressed or lonely?

Please don't hesitate to contact us if you would like any advice or guidance about speaking to someone about extra help as we have plenty of experience. It might help you just to be able to run things through with us and we can also offer you a few tips and tricks for how to handle tricky conversations. Please click here to find the contact details for
your local office or fill out our form below and we will be in touch with you.

When an elderly person is having trouble with everyday living it’s easy for those closest to them to feel guilty that they can’t take on more of the caregiving themselves, but due to circumstances and work or perhaps their own family needs, it’s often completely impractical to do so. This is when elderly care at home offers an attractive alternative.

What elderly care can help with

Depending on the level of care you or your relative or friend needs, we can help with a range of tasks and areas, including:

  • Ensuring the home is safe and hazard-free
  • Mobility around the home, including transferring from bed to chair
  • Household jobs like cleaning, washing and cooking
  • Companionship, including taking to social events and encouraging hobbies
  • Prompting or assisting with personal care (including washing and dressing) and medication
  • Shopping for food and essentials
  • Ensure the elderly person is well-nourished and hydrated
  • Arranging doctor, specialist or dental appointments
  • Taking the elderly person to appointments
  • Recovery or convalescence following hospital stays or illness
  • Respite for caregivers
  • Pet care
  • General errands such as picking up prescriptions and/or pension payments

Providing consistency and stability

With Caremark elderly care you or your loved one will be assigned one or two carers only to bring consistency and stability to our service. We try to match our carers as closely as possible to our clients with the hope of them forming a strong bond. If you or your loved has a particular hobby, for instance a love of football or gardening, we will try to find a care assistant who shares the same passion.

What are my options for elderly care?

Home care is a convenient, direct alternative to residential care homes. And it's an option that, understandably, people often prefer as they can stay in familiar surroundings with their home comforts around them. For people living with dementia staying in surroundings they know can help slow the progression of the illness. Read more about our dementia care here.

Home care for the elderly provides flexibility, choice and control. Our tailored care plans are designed in collaboration with the person being cared for and family members, plus healthcare professionals like doctors and other specialists.

Here are the different types of care services we provide:

Live-in care:

A live-in carer provides ongoing daily and nighttime support in your or your friend or relative's own home. We take into consideration our clients’ requests to allow for a perfect match. This type of care can be perfect for those living with dementia as many live-in carers have been specially trained to handle the demands dementia can cause. Being able to stay at home can take away a lot of unnecessary stress for both the person living with dementia and those around him or her. Family members feel happier in the knowledge that the live-in carer is on the lookout for hazards and their loved one is comfortable in familiar surroundings.

Click to read more about our live-in care service.
Click to read more about our dementia care service.

Respite care:

This is a temporary care arrangement that is often pre-arranged or covers an emergency situation where someone needs care urgently. Caremark’s care assistants visit your or your loved one’s home to give the main carer a break away from their day-to-day duties, enabling them to recharge and revive. With this type of care the recipient’s needs are being met and they have company, while the main caregiver is having a break or time away, safe in the knowledge that his or her loved one is being well looked after by professionals.

Click to read more about our respite care service.


This service has been specially designed to combat loneliness and help clients enjoy more regular, tailored visits throughout the day. It is very well suited to those in need of help on a daily basis but not in need of round-the-clock care.

Click to read more about our PatchCare® service.

Dementia care:

Our tailored dementia care looks at the individual’s precise needs and situation to give daily support that can be increased or decreased if their needs change. Our dementia care assistants have been fully trained in the different types of dementia and know and understand how to handle difficult situations that may arise because the person being cared for is living with dementia.

Click to read more about our dementia care service.

Companionship care:

Companionship care provides companionship and friendship at a time when it is most needed, aiming to reduce or prevent loneliness in a person who might otherwise become isolated. Varying from several hours a day to just a few hours a week, it is perfectly suited to elderly people who would otherwise be alone, and it can have a huge impact on their day-to-day outlook and positivity.

Click to read more about our companionship care service.

What our clients say about elderly care

“We would like to say how very much we have appreciated Caremark’s support and the wonderful way in which all our carers have worked with great kindness and humour with mum (not forgetting dad), at a very difficult time in all our lives. Thank you all.”

Relative of a client, Caremark (New Forest & Christchurch)

“My brother and I would like to say thank you for the fantastic service you have provided for dad since you have been looking after him. All the girls that visit dad without exception are excellent with him and I cannot speak highly enough of them. They are patient and friendly and treat him with dignity as if he is a member of their own family. He loves their visits. My brother and I were completely disillusioned with the standard of care we had previously observed before Caremark became involved. You and your staff have restored our faith in the care system.”

Relatives of a client, Caremark (Redcar & Cleveland)

“Thank you so much, I would recommend you in a heartbeat. You’ve done right by me from the start.”

Client, Caremark (Kensington, Chelsea & Westminster)

How much does elderly care cost?

Financing elderly care varies depending on the office involved. For further information and to receive a personalised quote, please get in touch with the team at your local office by filling out the form below.

In a few circumstances elderly care can be funded. It’s a good idea to talk to your local council or Clinical Commissioning Group (CCG) to see if you might be entitled to financial support with elderly care.

Arranging a carer's assessment

A carer’s assessment is designed to see what might help make your life easier. It’s a chance to discuss your needs with your local council so they can decide how best to support you. If they feel you need support they’ll work with you to put together a care plan, which might include using respite services.

A needs assessment

Your loved one should also have a needs assessment, which is organised through their local council so extra support can be arranged if appropriate. This might include some property modifications to enable your loved one to remain at home, for example by installing a stair lift or making alterations to the bathroom.

Financial assessment

If you or your loved one are found to need support, your local council will carry out a financial assessment to discover what you can afford to pay. If you are eligible for financial support to pay for elderly care, your local council can arrange these services for you or you can choose to receive direct payments and arrange elderly care privately.

You may qualify for funding and it's possible that you or your family member may not need to pay anything at all.

Direct payments

Caremark can accept direct payments for elderly care. Please contact your local office here for further information about how this works.

If you choose to employ a care assistant yourself, you will be liable for pension contributions if your employee earns more than £10,000 per year. If you go through Caremark, then this does not apply, as we are liable for the pension contributions.

Funding from charities and funds

There are a few grants, funds and charities that may be able to help with funding to pay for elderly care. Click here to find out more.

Age UK have put together a helpful guide to paying for home care, which can be viewed by clicking here.

Would you like further information about our elderly care service?

The aim of each one of our care services is to help you or your loved one to live as independent and enjoyable a life as possible, making things easier for everyone involved.

If you would like more details about our elderly care services, please don’t hesitate to get in touch by filling out the form below. Your local Caremark team will be in touch to discuss your needs and guide you through your options.

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