We love our customers, and they seem to love us too!

I felt that I must write to thank your team for looking after my Mum. They perform a great service throughout the year however at Christmas they did a truly sterling job. To keep Mum in her routine, I arranged for her to go to the dementia wing at Ifield Park over the festive period. Much to my surprise I was advised that Caremark staff would be able to transport my Mum every day. I was nervous about the arrangement, especially as it was going to be the first Xmas that Mum had not been with her family. Sam promised to text me twice a day and she was true to her word. I can’t thank Sam enough for making this arrangement go so smoothly.
You really do have a good team of ladies who are my lifeline. Without them I would have no choice than to seek residential care for Mum.

I would just like to say that all the care you did for Mum was very much appreciated. You all remained so positive for us and informed us if you noticed any changes in her health or well-being. Words can’t express how grateful we are for all you did for Mum. She loved her visits and chats with the carers every day. Thank you.

I have been pondering over the best way to start this letter but the most suitable is just to thank you for all your kind hard work. I very much appreciate the care and support you and your agency provide for my son. Your level of patience for my son is much appreciated. I have seen my son grow in happiness from the friendship and kindness you and the carer’s continue to give him.

I wanted to express my thanks for the quality of care you continue to deliver to my Nan in Burgess Hill. Having used another care agency before you I am thrilled with the level of care and punctuality you have shown. Each and every carer that comes is wonderful and takes time to speak with Nan and make sure she will be well looked after. Having used multiple agencies for Nan’s care I fully trust Caremark to deliver the best care.

Your carer’s assisted my wife and were all very helpful, willing and pleasant in their duties and helped cheer up my wife, making her recovery much more speedy. Nothing was too much trouble. We wish to say thank you to all of them for their care and encouragement, and it was a pleasure to have met them.

A heart felt thanks to all of you who looked after my Dad, it enabled him to live at home and reach a ripe old age of 93, despite all of his ailments.
Thank you so much for attending the funeral, it meant a lot to me. Dad would have been very happy as he was very fond of you all.

The carer’s used to visit my mother, they were always very helpful and efficient. I miss them so much as they all became like part of the family. You always hear the bad stuff associated with care but never the good.

Over the last 18 months the girls at Caremark became part of the family, caring for our mother at times when we couldn’t be there. We would like to thank you for helping us fulfil our promise to our mum so she could die peacefully in her own home. Thank you for being there.


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