22 Oct 2020
Lisa Cranston, Caremark (Mansfield and Ashfield)
Lisa Cranston has worked tirelessly throughout the pandemic, enduring extra shifts when colleagues where having to self-isolate, continuing to care for others with a smile and a cheery disposition despite having to deal with a tragic accident within her own family, resulting in additional care being required for her son.
One stand-out act of heroism was when she saved the life of a customer. After leaving her client’s lunch call on September 8, she was alerted by the member of the public that there was a fire alarm sounding at a neighbouring customer’s property. On entering the property, she discovered that the lounge was full of smoke and the customer was asleep in her chair, with the bin to the side of her alight.
Lisa quickly jumped into her status as a “Hero in Blue”, checking on the customer initially before extinguishing the fire and opening all the doors and windows.
Whilst waiting for the all-clear from the emergency services, Lisa stayed with the customer to ensure that she was okay, and also continued to clean the property to remove smoke residue and ensure that the property would remain habitable, as well as advising next of kin of the incident and actions being taken.READ THE FULL ARTICLE