21 Jan 2021
GD, a Care & Support worker from Caremark (Dacorum & St Albans) recently became a home care hero during one of her calls, where she found a client in distress.
Here is what the client’s husband said in a review on homecare.co.uk: “At 21:15 on Friday night, the carer arrived for her evening duty. She was concerned at my wife's serious loss of balance and decided to request an ambulance. The carer was told that there were "more important cases to be dealt with", and there was no ambulance available for several hours.
The carer refused to accept this and called again. She was eventually advised the paramedics be called. After a series of tests, they found my wife had a faulty heart condition and took her straight to hospital where she stayed overnight. At around 08:30 Saturday morning, my wife was taken to another hospital from where a surgeon telephoned me to say he was going to operate immediately and give my wife a pacemaker. He agreed her Carer's diligence had saved her life! The diagnosis was: Complete heart block-emergency dual-chamber pacemaker”.
Without this decisive, professional action, GDs client may not have survived this ordeal. GS Care Manager at Caremark (Dacorum & St Albans) had this to say of her: “She is fantastic at her job, she always goes above and beyond. She is an exceptional Carer.”
GD moved into the care industry after caring for her elderly Grandmother who is now a client of Caremark (Dacorum & St Albans) which inspired her to become a professional Carer, she said of her caring career: “It’s the most rewarding job I have ever had, ensuring all the client’s needs are met.”
If you or a loved one could use the highest level of care on offer at Caremark (Dacorum & St Albans) then give them a call on 01442 817117 or visit them online at www.caremark.co.uk/locations/dacorum-and-st-albans
We focus on providing a truly personalised care service to people of all ages and requirements, supporting them to remain living independently at home, or with a live-in care and support worker if needed.
In addition, Caremark offers care for people who need interim support following a hospital stay, as well as care for the terminally ill.
Caremark is the epitome of home care excellence, recruiting and training all staff to meet impeccably high standards.
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