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Caremark Cheshire North East testimonials


At Caremark Cheshire North East, we take pride in achieving complete customer satisfaction by providing services that are not only cost effective, but very person centred and of high quality.

We treat our customers with sensitivity, creativity, respect and enhance their rights and dignity by supporting and enabling them to live the life they want.
I thought you might like to know that my Mum, who you and your staff helped care for until January last year died. Mum was very fond of your staff and they built a lovely relationship together.Clients Son20/10/2021
Thanks you to all the carers that have given my Dad such loving care over the last 10 months. You have enabled him to stay in his own home where he was happy. Thanks you too for all the support you have given me to help me look after Dad, particularly during the last few weeks of his life.Clients Daughter01/08/2021
To Tracy, you’re an angel and a miracle worker. Thank you so much for all the help you gave to my mum. I don’t think she’d be here today without your actions.”Clients Daughter30/07/2021
I am writing to say how much I appreciate the tremendous help you were to my Husband and to thanks you for your help to me as well. I could not have managed to keep my Husband at home without your regular assistance and advice.Clients Wife25/07/2021
I would like to bring your attention to the outstanding care provided by your employee. During the early hours of the morning my ambulance was called out to assist a patient in the community, who was being looked after by your employee. It was explained that your employee had been on the scene for a prolonged period of time (approximately 21:00 - 04:30) to reassure the patient and continue to support her.

The professionalism and compassion shown by your employee was simply outstanding and I feel compelled to contact you directly to ensure this is brought to your attention. Your employee went above and beyond for the patient and I would be most greateful if your could formally recognise this outstanding contribution within your organisation
N/A19/07/2021
I love the carers very dearly. If I show any frustration occasionally they are extremely patient with me.N/A30/06/2021
I would like to express my thanks to the Caremark carers whom I found to be professional, caring, friendly, very capable and sympathetic to my mums needs. If the occasion arises, I shall be happy to recommend Caremark without reservation.Clients Son29/05/2021
I am writing to thank you for all the excellent, kind and reliable care offered to my mother. Such end of life care is often done in hospices or hospital wards, but my mother wanted to be at home. I am extremely grateful that Caremark made that possible.Clients Son20/05/2021
My sincere thanks to everyone at Caremark involved in organising and giving mum the care and reassurance that she needed in order to stay in her own home. I hope you know just how much that meant to her as well as myself. Neither of us would have coped without you and I will always be truly appreciative or your moral support given in these stressful times.Clients Daughter04/04/2021
Just a brief note to express, rather inadequately, my thanks and admiration for the way your team of Carers looked after Mrs L over the past few months. They were all very kind, helpful, considerate and cheerful and very professional. Knowing that she was in the care of such wonderful people was a real comfort. Please pass on my thanks to everybody there, including the office staffHusband of Client
I have called the office to remark that I find Caremark to be very professional and your staff to be polite, helpful and portray the company in an excellent way.Husband of Client who has 24 hour care
I would like to express my gratitude for the way you have handled a sensitive care package and how pleased the family members are with the attitude and professionalism of the Caremark team.Social Worker from local team
I would like to express how happy both my parents and myself are with the level of care they are receiving form Caremark. I am going on holiday next week and feel both my parents are being left in good, safe hands with the Caremark Carers.Daughter of clients
I would like to express my gratitude for all the help and support Caremark provide to my mother who after spending some time in hospital following a fall is now strong enough to return home and live more independently. The supervisor who has re-assessed my mother's care needs provided a great deal of comfort to her that she would be fully supported at home and the assistance provided by the management staff in respect of the financial aspect of the care has been invaluable and reassuring to say the least. Thank you to you all.Daughter of client
We are very comforted by the care that David provided to our father over the past 18 months. It gave our father a real stability and it was so reassuring that he was looked after and befriended by someone who genuinely cared for him with a gentle humour and a determination to help him to continue to live a meaningful life. We are so pleased that our father was able to live at home to the end.Daughter of live in client
I would like to commend all your care staff who support my mother on a daily basis. For the first time, after many years of receiving care from other home care agencies, my mother is genuinely happy with all of her carers and we as a family know that she is being cared for as the carers communicate any issues or changes to us on a regular basis. This has provided great comfort to us and nothing is too much trouble for your staff, they go above and beyond for which we are grateful.Son of client
I want to thank you all for the wonderful care and support you gave to my dear husband over the weeks he needed your help. Thank you from me and my family for all you have done, for the way you cope with the difficult areas of caring for your patients. You were all so cheerful and supportive to me, big hugs to you all for all you do day by day!Wife of client
Brilliant Team and brilliant service!! Would recommend to anyone!!family member of client
The team that care for my mum are amazing! They treat mum with care, respect and dignity. At the care home mum had 3 infections in the space of weeks. She has been home now for 4 months and not had an infection. This is testimony to the level of care the team provide mum.Daughter of client
My sister and I appreciate all the support you and your team have given our mum. Please pass on our gratitude to the Carers. We can’t praise them enoughClient's daughter
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