Location: Tunbridge Wells
Salary: £26,000
Hours: Full Time

Benefits:

Caremark Tunbridge Wells, Tonbridge & Malling are part of a national network, who have been delivering home care since 2005. We are proud of our excellent standards in providing personalised quality care in the community.

WE DO NOT PROVIDE SPONSORSHIP FOR THIS POSITION

DRIVING LICENCE REQUIRED

Reports to

Care Manager & Care Co-ordinator

Summary of role

Responsible for implementing field based quality control systems and providing support to all Care & Support Workers within a defined area.

Principal responsibilities

  • To carry out Individual Needs Assessments for new and potential clients.
  • To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual’s risk management.
  • To carry out introductory visits every time a Care & Support Worker visits a client for the first time.
  • To ensure all client visits are always covered.
  • To be on-call in case of emergency.
  • To liaise closely with Care Coordinators regarding recruitment, permanent allocation of Care & Support Workers and the writing of Care & Support Agreements.
  • To identify suitable Care & Support Workers to cover for any absences, this may be due to sickness or holiday.
  • To allocate suitable alternative Care & Support Workers when an existing Care & Support Worker notifies that they are unable to attend a call.
  • To facilitate the practical induction of all new Care & Support Workers.
  • To provide and facilitate in-field training as and when appropriate.
  • To identify any additional training needs of Care & Support Workers and report accordingly.
  • To conduct client reviews and respond to Individual Review Forms completed by Care & Support Workers as soon as possible.
  • To urgently report any changes in a Care & Support Worker’s or client’s schedule to the Care Coordinator.
  • To monitor, supervise and mentor all Care & Support Workers in the field.
  • To provide support to all Care & Support Workers in the field.
  • To monitor all clients for service and Care & Support Worker satisfaction.
  • To ensure accuracy and completeness of all documentation held in clients’ homes.
  • To encourage and identify opportunities for Care & Support Workers continuing professional development.
  • To ensure that all written reports and administration is up to date.
  • To maintain close liaison with both the Care Manager and Care Coordinator.

 Requirements

  • U.K. driver’s license and vehicle.
  • Right to work in the U.K.
  • Experience of domiciliary Care, and a working knowledge of the care industry.
  • Apprenticeship level 2 or higher in Health & Social Care
  • Allocating calls, processing new referrals and changes to clients care and support plans.
  • Staff rotas
  • Work with the office team to maintain up to date electronic/handwritten records.
  • Carry out client reviews on site.
  • To carry out spot checks and supervisions and assist the other Care office staff with aspects of their role.
  • Updating of care plans and providing support to the Care Teams.
  • On call duties
  • Able to work on your own and as part of a supportive team.
  • problem solving ability and a drive to succeed.
  • Previous experience with Access Care Planning desired, but not essential.

Benefits

  • Competitive pay rate.
  • Generous annual leave entitlement of 28 days, ensuring a healthy work-life balance.
  • Full Training Provided.
  • Opportunities for career advancement.
  • Referral scheme rewarding you for recommending talented individuals to join our team.
  • On site parking
  • Workplace Pension Scheme
  • Paid Annual MOT
  • Enhanced DBS Check Fully Funded

Apply for this position

Please complete the form below and we will get back to you as soon as possible.

    Where did you hear about us?*

    Upload CV (optional) 3mb max

    We can only accept applications from candidates who already have the eligibility to work in the UK.

    Form protected by Google ReCaptcha (Terms | Privacy)

    Caremark

    © 2024 Caremark Limited. All Rights Reserved.
    Each Caremark Limited franchise office is independently owned and operated.

    Designed & built by SandisonPay