Care Coordinator - North Down in Bangor Head Office • Caremark

Location: Bangor Head Office
Salary: Up to £27,216 per annum, excluding monthly and annual bonuses, as well as private health insurance
Hours: full time flexible working required around shift patterns mon-fri, 9am – 5.30pm to include one evening a week 1pm-9pm and 1 early morning 7am-3pm (occasional weekends Sat or Sun 0700-1500 or 1200-2000, one in two)

Post will be based in Caremark Head Office Bangor.

Principal responsibilities

· Answering all incoming telephone enquiries.

· Processing new service user referrals.

· Preparing appropriate documentation for Field Care Supervisors.

· Permanent allocation of Care & Support Workers to all service user visits and ensuring all visits are covered.

· Maintaining computer systems up to date at all times.

· Ensuring all customer and Care & Support Worker documentation and electronic records are kept up to date at all times.

· To work closely with the Field Care Supervisors.

· To ensure compliance with all office systems and procedures.

· Production of reports and management information as required.

Additional Information:

Essential: Good communication skills, good knowledge of use of Microsoft Office packages, ability to work under pressure, excellent organisation skills.

Desirable: Experience within the care industry, experience in developing rotas. Knowledge of the North Down area.

Closing Date: 16th October 2024

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Care Coordinator – North Down

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