Location: Bristol
Salary: up to £22,000 per annum
Hours: Full Time

To ensure all customer visits are allocated, to recruit suitable Care Assistants and to maintain appropriate office procedures.

Principal responsibilities
  • Answering all incoming telephone enquiries.
  • Implementation of thorough recruitment and vetting procedures of all Care Assistants.
  • Processing new customer referrals.
  • Preparing appropriate documentation for Field Care Supervisors.
  • Permanent allocation of Care Assistants to all customer visits and ensuring all visits always covered.
  • Administration of all Individual Care & Support Agreements.
  • Maintaining customer and Care Assistant office files and ensuring that they are always up to date.
  • Maintaining computer system up to date at all times.
  • Ensuring all customer and Care Assistant documentation and electronic records are kept up to date at all times.
  • Ensuring all other records are kept up to date.
  • To work closely with the Field Care Supervisor.
  • To ensure compliance with all office systems and procedures.
  • Assistance with wages and invoice processing.
  • Production of reports and management information as required.
Benefits
  • Paid Holidays
  • Paid Mileage
  • Accredited Care Certificate training
  • Free Uniforms
  • Support to complete QCF Levels in Health & Social Care
  • Provide excellent staff support (including 24 hour on call support)
  • CPD (Continuous Professional Development)

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