Ways to pay

When we first meet you, we will explain how our services are paid for. It can be a little confusing sometimes, but we will help you through the maze so that you are clear how things work.

You may have help from the Local Authority in the form of a personal budget which means you may not be paying anything directly yourself. It is still important that you can manage your budget, so Caremark will ensure we will discuss with you what it allows and how your local system works. This will then be reviewed on a regular basis so you are in control.

Another way of funding your support may be with a direct payment (given to you by your local authority). This will normally mean that you are making payments yourself for your support out of the money they give you. Caremark will discuss with you how you manage your budget, allowing you to use it most effectively.

If you are being supported by the NHS, you may not need to have any involvement with the bills and Caremark will deal directly with your local Primary Care Trust.

People who pay privately will have a clear payment structure, there are no hidden extras, and we will send your bills at an agreed time.

Caremark also has arrangements with advocates and family members, so we are familiar with other people arranging and paying for your support. If you would like someone to deal with us on your behalf, just let us know.