Our support is choice driven with the individual at the centre of everything we do.

We understand that making the decision to use outside help to care and support for yourself or your loved ones is extremely difficult. That’s why our professional team treat you and your family, with dignity and respect at every stage of our relationship with you.

Following your initial enquiry, we would offer you a free assessment at your home to understand what YOUR needs are and how we can support you to live independently in your own home and community.

We would encourage you to involve family, friends or an advocate in that assessment meeting, so we can gather as much information as possible about the things that are important to YOU. We would then develop a personal care plan that meets your needs, agreed with you, that can be adapted and changed to suit YOUR requirements.

Once we commence our support to you or your loved ones, our attention to detail does not stop there. We recognise that every individual is different and that their needs change. That’s why our support is flexible and under constant review. We encourage regular reviews to ensure you (or your loved ones) are getting the outcomes you initially required. We can adjust, reduce or increase the level of support to meet your requirements.

Flexible Support In Your Own Home or In the Community

Our aim is to enable you to continue to enjoy life, to its fullest. Remaining in an environment that you are familiar with can improve an individual’s wellbeing. Our Care & Support Workers provide a person centered service in your own home. Our service can also be provided to accompany you out and about in your community, promoting your social inclusion.

Quality and Consistency

Your wellbeing is at the forefront of what we deliver. To ensure our support is consistent we monitor our service all of the time. We hold regular customer review meetings, we carry out quality assurance checks, both unannounced and planned. Our experienced care and support workers are supported by our Field Care Supervisors, who are out in the community ensuring we are delivering on our promises.

Staff

All of our Care and Support Workers undergo our comprehensive Induction and Training programme before they are allowed to deliver care. They are all security checked with an Enhanced CRB check and supporting references. We recognise that we are only as good as our dedicated team who deliver our service; therefore we continue to invest in them with further specialist training.

Please take a look at ‘Our Services’ page to further understand how we can support you.

 

A Guide To Direct Payments

Caremark Barnsley welcome customers with Individual Budgets and Direct Payments, we have listed below a quick guide for those people receiving, or considering taking a Direct Payment or Personal (or Individual) Budget from their local council

Our goal is to help you have much more of a say in how the support you receive is provided. We offer a wide range of affordably-priced person-centred services to maximise your freedom and independence, with more being added all the time.

Caremark is one of the UK’s leading care and support providers, and is already helping thousands of people live a full and independent life.

How can Caremark Barnsley help me?

Having a Direct Payment or Personal Budget is all about choice. Caremark Barnsley offers a wide range of services to our Direct Payment customers. You will see from ‘Our Services’ page that we can provide support in many ways, however if you don’t see exactly what you want, please call us and ask. We’ll do everything we can to help.

We'll provide you with permanently allocated Care and Support Workers, together with Support Staff in the event of holidays or sickness

Why should I choose Caremark Barnsley?

1. Choice

Whether you have a Personal Budget or take Direct Payments, Caremark Barnsley can offer you complete choice – a full range of services from a leading care provider as well as your own assigned Care and Support Worker, with all the recruitment, payroll and employment issues taken away.

2. Experience

With many customers using Direct Payments or Personal Budgets and our team of experienced Care & Support Workers, you can be reassured that we know exactly what we are doing.

3. Quality

We are regulated and inspected by the Care Quality Commission and our staff are carefully chosen, vetted and trained.

4. Value

Being able to remain living independently in your own environment is of upmost value to people. We are confident we have found the right balance between investing in a quality service and keeping our prices competitive.

6. Convenience

With our office being in the centre of Barnsley and a continuing growing pool of trained staff, rest assured you will always be within reach of our service and we are contactable whenever you require us.

Getting Started – choose the starting point that best suits your situation

I’m not sure what direct payments and personalised budgets are all about

There are many good sources of information on the internet. We’ve listed a few sites on the bottom of this page.

You should always take advice from your local social services about how to receive Direct Payments or Personal Budgets in your area and for your particular circumstances as these may vary. If you’re not sure please call us, we’ll be happy to help.

Is a direct payment or personalised budget right for me?

With a Personal Budget managed by your local social services, you need not change the care package you receive, if you don’t wish to.

Taking on the responsibility for you own care and support doesn’t suit everyone, but you should take independent advice to be sure before making up your mind. Your local social services office will help you.

I am already receiving care support from Caremark

If you are already a customer of ours and have been approached by your local social services office to take a Direct Payment or Personal Budget, then please contact us so we can help you review the options.

I receive a direct payment and am looking for a specific service

We would love you to join our growing community of Direct Payers and Personal Budget Holders.

Simply call us and speak to one of our advisers.

To apply for Direct Payments / Individual Budgets visit your local Social Services support team:-

http://www.barnsley.gov.uk/0xac16000b_0x0048a3d2

 

http://www.barnsley.gov.uk/individual-budgets

 

Testimonial

Mr J’s daughter M, advised me that the family is really happy with the care being provided, both M and her sister D feel that their dad is making improvements. He is doing more tasks for himself and the carers are being very good with him, prompting and encouraging him, but being firm with him, ensuring he does things for himself. Mr J’s family have been asked by Caremark to arrange some items for their dad, such as bedding, making a list for them, the family are happy with this arrangement and have provided the items requested.
M stated, that for the first time in a longtime, she has been able to spend some time with her dad and enjoy his company, rather than just cleaning up after him and nagging at him about his personal hygiene needs.

Thanks for your good work

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